IP Transformation for Eir: How Wray Castle helped transform Eir into an IP unit
Now in its third consecutive year, Wray Castle has been delivering Internet Protocol (IP) training to Eir engineers and those in business functions through the School of IP training programme.
Goals
Eir identified major deficiencies in the field of IP throughout the business and set out to undergo an ‘IP transformation’ across the whole organisation.
Approach
A team from Wray Castle visited Eir, speaking with managers over several days to assess training needs throughout the organisation.
Wray Castle designed a three tier training programme with relevance to all employees, certified across three levels – Level1 basic, Level2 advanced and Level3 expert.
Training was tailored to the varying audiences and included light touch workshops, blended theory and lab-based training and focussed lab workshops.
Results
Wray Castle has helped to upskill employees throughout Eir in support of cutting edge service roll-outs while reinforcing the organisation’s strategy.
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