This 5G Technologies, Services and Markets on-demand course is a non-technical introduction to the 5G mobile communication system, including its capabilities, general structure and operation, as well as its position as a development of previous technologies. The course also covers the place that 5G holds in the telecommunications market, and how that is developing. This self-paced on-demand distance learning course features illustrated course books, videos, tests and full tutor support. Who would benefit This course is intended for non-technical professionals either new to, or already working in, the mobile or fixed telecommunications sector. Prerequisites No technical knowledge is assumed but some familiarity with the telecommunications industry would be beneficial. Topic Areas Include Introduction to 5G Market drivers for 5G Use cases for 5G Performance objectives and spectrum requirements Concepts and key features of 5G Architecture of the core and radio access networks of 5G Voice services in 5G Key industry and market players Standardisation and timelines for 3GPP and the ITU 5G, LTE and Wi-Fi – a holistic approach

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The Artificial Intelligence Fundamentals course is designed to provide participants with a comprehensive introduction to the field of artificial intelligence (AI). Through a combination of theoretical concepts and practical applications, participants will gain a solid foundation in AI and its various subfields, including machine learning, natural language processing, computer vision, and robotics. We explore the use of AI in industry, and in particular in Telecoms and related sectors. By the end of the course, participants will have a strong grasp of AI concepts, techniques, and their real-world applications – particularly in telecoms. They will be equipped to pursue further studies in AI or apply their knowledge to diverse domains where AI plays a significant role. Prerequisites There are no specific prerequisites for this course. However, a basic understanding of programming concepts would be beneficial. Course Contents                             Introduction to Artificial Intelligence Machine Learning Natural Language Processing (NLP) Computer Vision Robotics and Autonomous Systems AI in Industry Ethics and Responsible AI

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With SA 5G, we witness the evolution of mobile networks, from being reliant on legacy infrastructure, to achieving true independence - and unlocking unprecedented capabilities that enables 5G to support a much wider range of industrial use cases. In this course, we guide you through the benefits and challenges of deploying Standalone 5G, exploring its architectural advancements, unique features, and the benefits it brings to both consumers and businesses. We then highlight the enhanced capabilities and expanded use cases made possible by key technology enablers - including network slicing, edge computing, virtualization, non-terrestrial networks (NTNs), network exposure, and network automation. We discuss the impact of 5G SA for network operators, service providers, and enterprises - exploring the opportunities and challenges that arise in the deployment and management of advanced 5G networks. Who Would Benefit Ideal for anyone needing clarity on 5G trajectory – including capabilities & use cases Prerequisites A basic appreciation of the telecoms landscape – both technical and business Course Contents                             5G Base Capabilities  A Business Perspective 5G Standalone (SA)  5G Enablers for Industry

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This course will cover a wide range of topics, starting with the basics of services and connectivity. It will provide insight into the evolution of telecommunication networks over time, reflecting on both historical advancements and future trends. We will begin with an introduction to the foundational aspects of telecom services and connectivity, setting the stage for more detailed explorations. We will then delve into fixed access technologies, starting with traditional copper pair connectivity and progressing through the evolutionary phases of fixed broadband access. This will include a thorough discussion of the technologies that have shaped and continue to influence fixed network landscapes. The mobile sector will receive a focused analysis beginning with the fundamental cellular concepts. We will explore the evolution of mobile broadband, especially under the frameworks established by the 3rd Generation Partnership Project (3GPP), covering technologies from GSM to advanced LTE and 5G networks. An essential component of this course will be a deep dive into operational support systems (OSS) and business support systems (BSS), which are critical for managing modern telecommunications services. We will examine the key platforms that support telecom services, such as billing, customer service, and network management systems. The course will also cover the burgeoning area of the Internet of Things (IoT), detailing how this technology integrates into existing telecom infrastructures and the new opportunities it creates. Additionally, we will consider the infrastructure backbone of the telecom industry, focusing on data centres and the relative costs associated with telecom infrastructure, excluding spectrum costs. Course Contents: Introduction Services and Connectivity - Evolution Fixed Access Mobile Access Support Systems Infrastructure

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Mobile communication systems were originally designed to support voice (with SMS), but then focused primarily on developing data connectivity. With broadband connectivity representing the major areas of opportunity, networks were standardised, deployed and optimised to fully support that [fairly narrow] set of use cases. More recently, machine to machine communication, the Internet of Things (IoT) and connected innovation have seen massive growth, and become a much bigger part of the communications industry. However, the data connectivity requirements are very different to that of broadband. In order to optimally support this type of data, a number of modifications, new features, and complimentary technologies have been introduced to the networks. In LTE, these are grouped under the term Machine Type Communications (MTC). This course explores the technical aspects of MTC for LTE, and includes an examination of NB-IoT (Narrowband IoT) as a complimentary technology. Initially, the course provides an overview of IoT and low power networking / connectivity systems, and highlights the role and requirements of LTE for MTC. We then look at the features and performance of the different categories of MTC UE (User Equipment), the Air Interface modifications and features, and the Cellular IoT (C-IoT) enhancements to the Evolved Packet Core (EPC). Course Modules Introduction to LTE and the Internet of Things (IoT)  LTE Technologies for the IoT  NB-IoT and IoT Core Network Enhancements 

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Strategic decision-making is a key component of the vast majority of successful businesses, and the impact of those decisions is very likely to have a huge bearing on the success (or otherwise) of the organisation. Despite the intention that company strategy should drive and guide the mix of activities, and both focus and align efforts within appropriately configured units / departments, very few companies give it the time and attention needed to maximise the impact of good decision-making. This programme looks at each component of strategy in turn, with the decision-making process at the heart of a much more extensive set of activities need to maximise the impact of good strategy. We look at the nature of Strategy; building Awareness (industry, market, business dynamics, company-specific); strategic Analysis; strategy Development; strategy Execution; and key Performance Enablers. We draw all the relevant and varied information together, presenting it as a single flow of processes that can be used to drive successful strategy within any business, department or organisation. Who Would Benefit? These programmes deliver comprehensive training for employees at all levels within the organisation. They would benefit employees, mid-senior managers, directors, specialists, consultants and identified talent. Topics Covered:                                                        Understanding Strategy, Industry and Business Dynamics Understanding the Nature of Strategy Building Awareness Analysing the Market; Developing Strategy & Competitive Advantage, Strategy Execution, KPIS & OKRs Carrying Out Strategic Analysis Developing the Strategy Strategy Execution Key Performance Enablers

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This course is a detailed technical description of eSIM technology and the new remote SIM provisioning specifications from GSMA covering M2M and Consumer applications. Starting from the role of the SIM, the course covers the transition of the SIM from the physical to the digital realm, the unique system architectures developed for both M2M and Consumer, a comprehensive view of the next evolution of eSIM, then a look at the future beyond that. This self-paced on-demand distance learning course features illustrated course books, videos, tests and full tutor support. Who would benefit The course is intended for engineers, product managers and other staff who are looking to prepare for or actively roll out eSIM-based products and services within their organisations. Prerequisites A general engineering background with some knowledge of GSM SIM technology is assumed. A basic understanding of mobile networks would be desirable. Topic Areas Include Introduction to eSIM GSMA Consumer eSIM Specification GSMA M2M eSIM Specification GSMA Consumer eSIM Specification Enhancements The Future of eSIM

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Being an effective leader is difficult. Some in leadership positions struggle with the basics, others have huge gaps in their understanding, and many restrict themselves to management activities - actively avoiding actual leadership wherever possible. In most cases, the confidence to lead effectively is in short supply, and those that do have the confidence often confuse dominance, or power, with leadership. However, organisations who see good leadership and culture as THE key enablers for their people, are the ones most likely to thrive and prosper – in whatever field they are operating in. This comprehensive programme builds a solid understanding of leadership and culture in business, giving current and aspiring leaders the confidence and tools needed to better engage, guide, develop, coach, organise, assess, and most critically, empower their people, teams and departments. We develop a deep understanding of leadership, including all key aspects related to ourselves as an effective leader; understanding and engaging with our people; developing successful teams; and influence as a primary foundation. We follow this by an extensive look at how we can successfully support and deploy our people whilst building a balanced culture that maximises success, enables innovation, and drives engagement at every level. Exercises, discussions, break-outs, case studies and examples are used throughout in order to maximise learning, build confidence, and establish the foundations for successful leadership. Topics Covered Include Leadership in Business / Organisations Developing Effective Teams Influence and Communication Supporting and Deploying Effective People – Culture and Innovation

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A technical overview of the billing and charging architecture defined for 4G LTE networks, including a review of LTE bearer, traffic flow and QoS concepts. The course goes on to examine the architecture of the billing system, both online and offline and identifies the key nodes, interfaces and protocols employed to transport billing and charging information. Finally, the interactions with the billing system during basic LTE procedures are outlined. This self-paced on-demand distance learning course features illustrated course books, videos, tests and full tutor support. Who would benefit Engineers, designers, managers and others involved in the development, deployment or operation of LTE billing and charging systems. Prerequisites Familiarity with the LTE Evolved Packet Core is assumed. Experience of 2G or 3G billing systems would be beneficial. Topic Areas Include Review of EPS bearer concepts and LTE QoS models Packet flows, service data flows and traffic flow aggregates Deep packet inspection – heuristic algorithms and bearer-aware applications Outline of policy and charging control LTE billing and charging concepts Flow-based charging Billing architecture Online and offline charging systems Charging data capture points (S-GW, PDN-GW) IMS charging capture points Charging Data Function (CDF) Protocols – Diameter, CAP Interfaces – Gy, Gz, Rf, Ro and others Charging criteria – time-based, volume-based, application-based CDR formats CDR generation Charging interaction with basic LTE procedures

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