Discover how 5G Advanced, beginning with 3GPP Release 18, significantly enhances network capabilities and prepares infrastructure for future demands. Who Would Benefit This course is ideal for telecom professionals, network engineers, product managers, and anyone involved in strategic planning or technical implementation within telecommunications and related industries who require a concise overview of the improvements 5G Advanced introduces, along with an examination of the specific features and how they enhance their respective industries. Course Contents                         Introduction 5G Advanced – Base Capability Improvements Specific 5G Advanced Features

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The 5G New Radio (NR) air interface lies at the heart of 5G’s transformative capabilities, enabling high data rates, low latency, and the flexibility to support a wide range of services - from enhanced mobile broadband to ultra-reliable low-latency communications and massive IoT. Unlike previous generations, 5G NR has been designed from the ground up without the constraint of backward compatibility, freeing it to address the diverse and demanding requirements of next-generation mobile networks. This course offers a technical deep dive into the architecture and operation of the 5G air interface. It explores how key design decisions - such as the adoption of flexible OFDMA, use of millimetre wave frequencies, large-scale antenna arrays, and adaptable subcarrier spacing - combine to deliver major improvements in spectral and energy efficiency. You'll also learn how 5G NR accommodates a wide variety of use cases through its advanced protocol stack, modulation schemes, duplexing methods, and dynamic bandwidth configurations. By the end of the course, participants will understand the principles behind 5G NR’s physical layer, its use of spectrum (including FR1 and FR2 bands), and the challenges and opportunities associated with operating at high radio frequencies. Whether you're a telecom engineer, network architect, or systems analyst, this course provides the foundational knowledge needed to work confidently with the 5G air interface. Course Contents                         5G Objective and Performance Requirements Air Interface Protocol Stack Wireless Capacity Growth 5G Spectrum Overview TDD and FDD Overview Millimeter Wave and Antenna Overview mmWave Propagation Characteristics Capacity and Modulation Principles of Orthogonal Frequency Division Multiple Access (OFDMA) Inter-Symbol-Interference Bandwidth Parts Time Domain Structure PHY Resource Grid Physical Channels and Signals

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Mobility and state management are at the heart of delivering seamless connectivity in 5G networks. This short, single-module course provides a technical overview of how the 5G Next Generation Radio Access Network (NG-RAN) manages UE mobility and RRC state transitions through signalling interactions. In just three hours, you'll explore how devices move between key RRC states - RRC_IDLE, RRC_INACTIVE, and RRC_CONNECTED - and how signalling flows coordinate these transitions between the UE, gNBs, and core network functions such as the AMF, SMF, and UPF. The course covers a range of mobility procedures, including intra- and inter-gNB handovers, with a focus on signalling, context management, and data forwarding. You'll also learn how dual connectivity is managed, including the addition and release of secondary nodes. Designed for technical professionals who need a solid introduction to how 5G NG-RAN handles mobility and signalling, this course equips you with the essential knowledge required to understand and troubleshoot mobility-related behaviour in live 5G networks. Course Contents Idle Mode RRC Connected Mode RRC Inactive Mode RRC Connected Additional Handovers Secondary Nodes Final Transitions

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As 5G networks continue to expand and evolve, a solid understanding of the 5G Radio Access Network (RAN) is essential for those involved in mobile network planning, deployment, or operations. This short, single-module course provides a focused overview of the 5G RAN architecture and the key features that distinguish it from previous generations. In just three hours, you'll explore the structure of the 5G RAN, including the role of the gNB (Next Generation Node B) and its functional split into Centralised Units (CUs) and Distributed Units (DUs). The course explains the key interfaces - NG, Xn, F1, and E1 - that enable communication between RAN components, other base stations, and the core network. You'll also gain insight into different deployment scenarios such as Dual Connectivity (DC) and Multi-RAT Dual Connectivity (MR-DC), which allow 5G to coexist and coordinate with legacy networks. Additionally, the course covers the evolution of the fronthaul interface from CPRI to eCPRI, the importance of backhaul capacity, and the need for precise timing and synchronisation in high-performance 5G networks. Designed for technical professionals needing a clear and accessible introduction to 5G RAN architecture, this course delivers the essential concepts required to understand and engage with today’s 5G radio access technologies. Course Contents                         5G RAN Overview Dual Connectivity (DC) 5G non-Standalone and Standalone Options RAN Options EN-DC NGEN-DC and NE-DC RAN User Plane Connectivity RAN Control Plane Connectivity gNB Architecture Centralized and Distributed Deployments Common Public Radio Interface (CPRI) and eCPRI Fronthaul and Backhaul Requirements Synchronisation Requirements

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As 5G networks mature, a solid grasp of the procedures that govern how devices and network functions interact is essential for professionals working in planning, operations, or optimisation. This short course offers a technical overview of the core signalling and operational procedures in 5G Standalone (SA) networks. In just three hours, you'll explore how 5G procedures have evolved - from initial deployments that relied on LTE signalling to fully native 5G implementations across both the core and radio access network. The course covers the step-by-step processes involved in device registration, network function discovery, and session establishment and modification. You'll also gain insight into mobility management procedures, including how 5G handles transitions between different UE states - idle, connected, and inactive - and how it manages tasks like cell selection, registration updates, service requests, and handovers. The role of the Radio Resource Control (RRC) protocol in managing radio connections, reporting measurements, and supporting dual connectivity scenarios is also explained. This course is designed to provide technical professionals with a foundational understanding of how 5G devices and networks interact through signalling and procedure flows, forming the basis for reliable service delivery in real-world deployments. Course Contents 5G Procedures NF Service Registration, Discovery, Subscription and Notification Power-on Procedures Registration Procedure PDU Session Establishment Server-triggered PDU Session Modification and QoS Flow Establishment Change of PDU Session Anchor Mobility Management and Registration Update UE Triggered Service Request Procedure RNA Update and RRC Transitions Xn-based Handover Procedure Addition of a Secondary Node Access Network Release Procedure Signalling Procedures RRC Signalling Overview NSA and SA RRC Reconfiguration Message Overview RRC Measurements Procedures MR-DC Procedures

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As mobile networks transition to full 5G Standalone deployments, understanding the 5G Core (5GC) is essential for engineers and technical professionals involved in network design, deployment, or support. This single-module course offers a concise but comprehensive introduction to the 5G Core Network Architecture. In just three hours, you’ll explore the key building blocks of the 5G Core, including the main network functions such as the UDM, AMF, SMF, and UPF, and their roles in managing subscriber data, mobility, sessions, and user traffic. The module also explains important network and UE identifiers, tracking area concepts, and the role of service-based interfaces in enabling 5G’s flexibility. You’ll gain insight into how 5G supports roaming, interworks with legacy EPC networks, and introduces network slicing—a powerful concept that allows the same physical network to support a wide variety of use cases with different performance requirements. This course is ideal for those who need a technical overview of the 5G Core without going deep into protocol-level detail, and serves as a foundation for further learning or practical application in 5G projects. Course Contents 5G Core Network Functions Overview Reference Point Architecture 5G Roaming Architectures Service Based Architecture Service Based Interface Concepts 5G Core Network Functions Data Storage Architecture Interworking and Migration Non-3GPP Access 5G Identities Identities for Network Slicing TAC and RAN Identites

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Understanding the protocols that underpin 5G Standalone (SA) deployments is critical for anyone involved in mobile network design, deployment, or troubleshooting. This single-module course provides a practical overview of the key signalling and user plane protocols that enable communication within the 5G system. In just three hours, you'll explore how 5G SA uses modern service-based interfaces, with a focus on HTTP/2 and JSON for communication between core network functions. You'll also learn about protocol roles such as PFCP for user plane control, GTPv2-C for EPC interworking, and NAS protocols for direct signalling with the user equipment. The course also covers the essential signalling protocols in the NG-RAN, including NG-AP, Xn-AP, F1-AP, E1-AP, and RRC - critical for coordinating activity across the RAN and between the RAN and core. On the user plane, you’ll examine how data transport is managed using PDU sessions, and how session types (IP, Ethernet, Unstructured) are established and handled. You’ll also gain an understanding of QoS Flows, with parameters such as 5QI and ARP used to deliver differentiated service levels. This course is ideal for technical professionals who need a working knowledge of 5G SA protocol architecture, signalling behaviour, and data transport mechanisms - without going deep into packet-level analysis. Course Contents                         PDU Sessions and QoS Flows 5G QoS Parameters, ARP and 5QI Implementation of PDU Sessions IP PDU Session Types, IP Ethernet and Unstructured Multiple PDU Sessions Anchors Reflective QoS User Plane Protocol Stack Core Network Signalling Overview Hypertext Transfer Protocol (HTTP) HTTP 2 and JSON_2 Non-Access Stratum (NAS) and Access Stratum (AS) Protocols Next Generation Radio Access Network (NG-RAN) Signalling Protocols Overview RAN Protocols for the NG, FI, E1 and Xn Interfaces RAN User Plane Protocol

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This 5G Technologies, Services and Markets on-demand course is a non-technical introduction to the 5G mobile communication system, including its capabilities, general structure and operation, as well as its position as a development of previous technologies. The course also covers the place that 5G holds in the telecommunications market, and how that is developing. This self-paced on-demand distance learning course features illustrated course books, videos, tests and full tutor support. Who would benefit This course is intended for non-technical professionals either new to, or already working in, the mobile or fixed telecommunications sector. Prerequisites No technical knowledge is assumed but some familiarity with the telecommunications industry would be beneficial. Topic Areas Include Introduction to 5G Market drivers for 5G Use cases for 5G Performance objectives and spectrum requirements Concepts and key features of 5G Architecture of the core and radio access networks of 5G Voice services in 5G Key industry and market players Standardisation and timelines for 3GPP and the ITU 5G, LTE and Wi-Fi – a holistic approach

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With SA 5G, we witness the evolution of mobile networks, from being reliant on legacy infrastructure, to achieving true independence - and unlocking unprecedented capabilities that enables 5G to support a much wider range of industrial use cases. In this course, we guide you through the benefits and challenges of deploying Standalone 5G, exploring its architectural advancements, unique features, and the benefits it brings to both consumers and businesses. We then highlight the enhanced capabilities and expanded use cases made possible by key technology enablers - including network slicing, edge computing, virtualization, non-terrestrial networks (NTNs), network exposure, and network automation. We discuss the impact of 5G SA for network operators, service providers, and enterprises - exploring the opportunities and challenges that arise in the deployment and management of advanced 5G networks. Who Would Benefit Ideal for anyone needing clarity on 5G trajectory – including capabilities & use cases Prerequisites A basic appreciation of the telecoms landscape – both technical and business Course Contents                             5G Base Capabilities  A Business Perspective 5G Standalone (SA)  5G Enablers for Industry

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The Artificial Intelligence Fundamentals course is designed to provide participants with a comprehensive introduction to the field of artificial intelligence (AI). Through a combination of theoretical concepts and practical applications, participants will gain a solid foundation in AI and its various subfields, including machine learning, natural language processing, computer vision, and robotics. We explore the use of AI in industry, and in particular in Telecoms and related sectors. By the end of the course, participants will have a strong grasp of AI concepts, techniques, and their real-world applications – particularly in telecoms. They will be equipped to pursue further studies in AI or apply their knowledge to diverse domains where AI plays a significant role. Prerequisites There are no specific prerequisites for this course. However, a basic understanding of programming concepts would be beneficial. Course Contents                             Introduction to Artificial Intelligence Machine Learning Natural Language Processing (NLP) Computer Vision Robotics and Autonomous Systems AI in Industry Ethics and Responsible AI

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All successful employees, managers and leaders who want to maximise their contribution within the business or organisation need a solid grasp of finances. Whether they are talking strategy, budgets, or customer propositions, it is inevitably the finances that drive the decisions and determine how performance is measured. Being financially literate gives the individual a fundamental business tool, as well as the credibility, to help drive success and to maximise value creation. KPIs can be properly evaluated, major decisions can be grounded in financial reality, and both forecasting and reporting can be used more reliably to help guide efforts and provide the required focus for departments and teams. A key aspect often overlooked, is that greater confidence in both the financial position, and the control mechanisms that are available to employees and managers, will enhance a leader’s risk-awareness. In turn (depending on a range of other factors), this can be a key enabler for business culture that embraces greater levels of creativity and value creation. This programme provides a comprehensive foundation in business finance – covering all the major areas needed to be a fully-functioning member of the mid-senior management team. It is ideal for current or aspiring managers, specialists with financial responsibility, or identified talent / graduates. Although financial principles do not change, they can be applied in very specific ways, depending on the industry / organisation. Examples, case studies and exercises are tailored accordingly Topic Areas Include: The Financial Cycle and Reporting Key Accounting Concepts The Company Operating (Finance) Cycle Three Principal Accounting Documents KPIs, Ratios and Financial Analysis Understanding Finance Key Financial Ratios – Categories and Examples Profitability Efficiency Equity, Loans, and Gearing / Leverage Valuation - Controlling Investment Financial Control, Budgets and Evaluating Initiatives / Projects The Importance of Budgeting and Forecasting Budgets – Getting Specific Mitigating Bad Budget Culture (Teams Aiming for 100% Budget Spend) Understanding Return on Investment (ROI) Cumulative Cash Flows Calculating ROI and using Net Present Value (NPV) Assessing Projects and Using NP

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For businesses to be successful, they need to align with their customers’ requirements in a number of key ways - but fundamentally it comes down to understanding the customer(s), creating compelling customer propositions, communicating those propositions, and enabling the value exchange. It encompasses product development, marketing and marketing communications, and business development / sales activities. This programme looks at the customer proposition holistically. It covers all the key elements needed to develop a sustainable business model that is tightly aligned with customer requirements, gets the right information in front of the right customers in an engaging and compelling way, and supports the overall strategy by delivering sustainable competitive advantage. We use exercises, case studies, break-outs and discussions to develop competencies and confidence, and the tools used will allow participants to apply the techniques to the workplace immediately. Topic Areas Include: Creating Compelling Customer Propositions Customers – Making Critical Choices Strategy and the Customer Proposition Customer Segments Products Brand Components of a Brand Pricing Expectation and Consistency The 80/20 Golden Rule Sales and Business Development Linking Marketing and sales – Lead Generation Sales – Common Objections Overcoming Common Objections Establishing a Sales Decision Process Responding to RFPs Telecoms Business Simulation Communicating Compelling Customer Propositions Channels to Market Key Elements of the Marketing Message The Psychology of Persuasion Segments, Profiles, Emotion Marketing Communications Online Marketing Marketing Systems and Frameworks Customer Retention and Loyalty Marketing Communications Plan Developing a Marketing Communications Plan Developing a Campaign for Lead Generation / Sales Assessing the Marketing and Communications Plan - KPIs International Marketing Market Research Marketing Resource

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This course is a detailed technical description of eSIM technology and the new remote SIM provisioning specifications from GSMA covering M2M and Consumer applications. Starting from the role of the SIM, the course covers the transition of the SIM from the physical to the digital realm, the unique system architectures developed for both M2M and Consumer, a comprehensive view of the next evolution of eSIM, then a look at the future beyond that. This self-paced on-demand distance learning course features illustrated course books, videos, tests and full tutor support. Who would benefit The course is intended for engineers, product managers and other staff who are looking to prepare for or actively roll out eSIM-based products and services within their organisations. Prerequisites A general engineering background with some knowledge of GSM SIM technology is assumed. A basic understanding of mobile networks would be desirable. Topic Areas Include Introduction to eSIM GSMA Consumer eSIM Specification GSMA M2M eSIM Specification GSMA Consumer eSIM Specification Enhancements The Future of eSIM

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Business models define a mix of activities required within a business to support a specific strategy. Collectively, one or more business models, aligned to a well-thought-out strategy, will deliver the competitive advantage needed to compete successfully in the market, and against any relevant competition. Business models are often complex, with multiple models running in parallel, and often in competition with each other within the business (in addition to the external competition). In this programme, we deconstruct the business model in order to fully understand its component parts before looking at how those parts can be optimally configured / reconfigured in order to maximise value creation and competitive advantage. We use examples, exercises and case studies to build a solid foundation that can be used within your own organisation to help drive success. Who Would Benefit? These programmes deliver comprehensive training for employees at all levels within the organisation. They would benefit employees, mid-senior managers, directors, specialists, consultants and identified talent. Topic Areas Include: Definitions and Components of a Business Model Business Model(s) – In the Bigger Picture Relationship - Strategy, Business Models and Operations Business Model Definition Understanding Value Extraction Developing The “Fit” of Activities – Examples Partnerships and the Business Model Customer Segments and Value Propositions Business Models – Options, Assessment and Development Understanding Value Business Model Disruption Business Model Adaptation Defining New Business Models Successful Examples for Redefined Business Models Business Models – The [Many] Options Explored  

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This course will cover a wide range of topics, starting with the basics of services and connectivity. It will provide insight into the evolution of telecommunication networks over time, reflecting on both historical advancements and future trends. We will begin with an introduction to the foundational aspects of telecom services and connectivity, setting the stage for more detailed explorations. We will then delve into fixed access technologies, starting with traditional copper pair connectivity and progressing through the evolutionary phases of fixed broadband access. This will include a thorough discussion of the technologies that have shaped and continue to influence fixed network landscapes. The mobile sector will receive a focused analysis beginning with the fundamental cellular concepts. We will explore the evolution of mobile broadband, especially under the frameworks established by the 3rd Generation Partnership Project (3GPP), covering technologies from GSM to advanced LTE and 5G networks. An essential component of this course will be a deep dive into operational support systems (OSS) and business support systems (BSS), which are critical for managing modern telecommunications services. We will examine the key platforms that support telecom services, such as billing, customer service, and network management systems. The course will also cover the burgeoning area of the Internet of Things (IoT), detailing how this technology integrates into existing telecom infrastructures and the new opportunities it creates. Additionally, we will consider the infrastructure backbone of the telecom industry, focusing on data centres and the relative costs associated with telecom infrastructure, excluding spectrum costs. Course Contents: Introduction Services and Connectivity - Evolution Fixed Access Mobile Access Support Systems Infrastructure

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Being an effective leader is difficult. Some in leadership positions struggle with the basics, others have huge gaps in their understanding, and many restrict themselves to management activities - actively avoiding actual leadership wherever possible. In most cases, the confidence to lead effectively is in short supply, and those that do have the confidence often confuse dominance, or power, with leadership. However, organisations who see good leadership and culture as THE key enablers for their people, are the ones most likely to thrive and prosper – in whatever field they are operating in. This comprehensive programme builds a solid understanding of leadership and culture in business, giving current and aspiring leaders the confidence and tools needed to better engage, guide, develop, coach, organise, assess, and most critically, empower their people, teams and departments. We develop a deep understanding of leadership, including all key aspects related to ourselves as an effective leader; understanding and engaging with our people; developing successful teams; and influence as a primary foundation. We follow this by an extensive look at how we can successfully support and deploy our people whilst building a balanced culture that maximises success, enables innovation, and drives engagement at every level. Exercises, discussions, break-outs, case studies and examples are used throughout in order to maximise learning, build confidence, and establish the foundations for successful leadership. Topics Covered Include Leadership in Business / Organisations Developing Effective Teams Influence and Communication Supporting and Deploying Effective People – Culture and Innovation

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A technical overview of the billing and charging architecture defined for 4G LTE networks, including a review of LTE bearer, traffic flow and QoS concepts. The course goes on to examine the architecture of the billing system, both online and offline and identifies the key nodes, interfaces and protocols employed to transport billing and charging information. Finally, the interactions with the billing system during basic LTE procedures are outlined. This self-paced on-demand distance learning course features illustrated course books, videos, tests and full tutor support. Who would benefit Engineers, designers, managers and others involved in the development, deployment or operation of LTE billing and charging systems. Prerequisites Familiarity with the LTE Evolved Packet Core is assumed. Experience of 2G or 3G billing systems would be beneficial. Topic Areas Include Review of EPS bearer concepts and LTE QoS models Packet flows, service data flows and traffic flow aggregates Deep packet inspection – heuristic algorithms and bearer-aware applications Outline of policy and charging control LTE billing and charging concepts Flow-based charging Billing architecture Online and offline charging systems Charging data capture points (S-GW, PDN-GW) IMS charging capture points Charging Data Function (CDF) Protocols – Diameter, CAP Interfaces – Gy, Gz, Rf, Ro and others Charging criteria – time-based, volume-based, application-based CDR formats CDR generation Charging interaction with basic LTE procedures

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Mobile communication systems were originally designed to support voice (with SMS), but then focused primarily on developing data connectivity. With broadband connectivity representing the major areas of opportunity, networks were standardised, deployed and optimised to fully support that [fairly narrow] set of use cases. More recently, machine to machine communication, the Internet of Things (IoT) and connected innovation have seen massive growth, and become a much bigger part of the communications industry. However, the data connectivity requirements are very different to that of broadband. In order to optimally support this type of data, a number of modifications, new features, and complimentary technologies have been introduced to the networks. In LTE, these are grouped under the term Machine Type Communications (MTC). This course explores the technical aspects of MTC for LTE, and includes an examination of NB-IoT (Narrowband IoT) as a complimentary technology. Initially, the course provides an overview of IoT and low power networking / connectivity systems, and highlights the role and requirements of LTE for MTC. We then look at the features and performance of the different categories of MTC UE (User Equipment), the Air Interface modifications and features, and the Cellular IoT (C-IoT) enhancements to the Evolved Packet Core (EPC). Course Modules Introduction to LTE and the Internet of Things (IoT)  LTE Technologies for the IoT  NB-IoT and IoT Core Network Enhancements 

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Course Code LB06              Course Summary The business world is ever-changing, with focus shifting constantly as industries develop and evolve. Increasing requirement for good governance, however, has been a constant focus over a number of decades now. Companies that embrace good governance as part of their core value-system are invariably in a much better position as they scale, or as they expand /evolve their operating footprint to embrace new sectors or geographies. At its most effective, good governance, is felt throughout the organisation – with shareholders, employees and customers all more likely to engage in a positive and engaging way as the organisation develops. At its worst, bad governance directly contributes to dangerous working conditions or environmental disaster – and very likely, costly lawsuits, and competitive disadvantage. This short module is designed to complement our other business programmes by exploring key aspects of governance and what it all means for businesses. Comprehensive discussions and examples are used to illustrate the wide and varied topics covered, the critical focus areas within each topic, and how progressive governance can be used to positively impact, not only the business, but wider society. Prerequisites None Topics Covered include:                                                     Health and Safety Data Protection Ethical Financial Reporting Employment Practices Charity / Social Engagement Environment and Sustainability Aligning with the UN Sustainable Development Goals Consequential Thinking – The Four-Way Test Sustainability – Example Approached On-Demand Online Training Our self-paced on-demand distance learning programmes are accessible on any computer, tablet or smartphone and allow you to study at a time and location that is convenient to you. Each course includes: Illustrated Course Books - featuring leading edge knowledge from subject matter experts. Videos - Detailed videos expand the points covered in the course books, discussing topics in greater depth.  Tutor Support – Dedicated course tutors are available to answer any questions you might have throughout your studies. Formative Assessment - Modules include regular quizzes to support learning by testing your knowledge of the subject matter. Certification– Successfully complete the end of module tests to earn Digital Badges to demonstrate the depth of your knowledge of the topic.

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Organisations tend to have a great deal of momentum – the bigger the organisation, the more difficult it can be to change, pivot and reposition. Even smaller business units can be very difficult to transform. Most successful businesses are in a constant state of flux, and they embrace change in order to optimise and pivot accordingly. Whether it is slow evolution, or larger initiatives that require fundamental reorganisation and refocusing of resources and people, the best businesses are able to drive those changes, embrace the new opportunities and maintain their agility and flexibility. This programme explores change within businesses / organisations – whether it is a case of optimising operations, or full-on transformation, we hit the key barriers and enablers for change, before exploring the change process and the role of the leader and key stakeholders. People issues are given a particular focus – in terms of individual and team factors, and the critical role that culture plays in the change process (and in the ongoing organisation). Exercises, case-studies, discussions and break-outs are used to reinforce learning, and to build confidence that participants need to effect positive change in the workplace – whatever size of organisation they work in. Topic Covered Include Key Principles – Optimising Operations and Transformation The Issue of Company Momentum Momentum – the Impact of Corporate Culture and DNA Momentum – Impact of Corporate Attitude to Risk Momentum and Risk – the Results Resistance to Change – Illustrated Understanding the Nature of Change Change – a Non-Stop Journey Evolving to Stay Relevant and Optimised

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Strategic decision-making is a key component of the vast majority of successful businesses, and the impact of those decisions is very likely to have a huge bearing on the success (or otherwise) of the organisation. Despite the intention that company strategy should drive and guide the mix of activities, and both focus and align efforts within appropriately configured units / departments, very few companies give it the time and attention needed to maximise the impact of good decision-making. This programme looks at each component of strategy in turn, with the decision-making process at the heart of a much more extensive set of activities need to maximise the impact of good strategy. We look at the nature of Strategy; building Awareness (industry, market, business dynamics, company-specific); strategic Analysis; strategy Development; strategy Execution; and key Performance Enablers. We draw all the relevant and varied information together, presenting it as a single flow of processes that can be used to drive successful strategy within any business, department or organisation. Who Would Benefit? These programmes deliver comprehensive training for employees at all levels within the organisation. They would benefit employees, mid-senior managers, directors, specialists, consultants and identified talent. Topics Covered:                                                        Understanding Strategy, Industry and Business Dynamics Understanding the Nature of Strategy Building Awareness Analysing the Market; Developing Strategy & Competitive Advantage, Strategy Execution, KPIS & OKRs Carrying Out Strategic Analysis Developing the Strategy Strategy Execution Key Performance Enablers

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This course provides a comprehensive and accessible overview of Web APIs - essential tools for enabling communication between modern software systems. It starts with the basics, defining what APIs are and unpacking the components of an API call, before exploring architectural styles including REST, SOAP, GraphQL, and gRPC. You’ll trace the evolution of APIs and gain insight into key protocols such as HTTP/1.1, HTTP/2, and HTTP/3, as well as common data formats like JSON, XML, and YAML. The course also covers important API standards and specifications such as OpenAPI and AsyncAPI, introduces widely used tools like Swagger and Postman, and outlines core security mechanisms including API Keys, OAuth 2.0, JWT, and OIDC. With structured reading content, visual explanations via short videos, quizzes, FAQs, and a final assessment, this course equips you with the foundational knowledge needed to understand and work with Web APIs in real-world applications. Course Contents Introduction to API Web API Core Protocols API Standards and Specifications API Tools API Security

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