Key Topics Covered Fundamentals of 5G network slicing, including slice types, identifiers, domain separation, and use cases for consumer and enterprise services Slice templates and SLA-driven design, covering performance parameters, KPI mapping, admission control, and policy-based configuration Static and dynamic slicing lifecycle automation, including on-demand instantiation, scaling, modification, and orchestration-driven provisioning End-to-end multi-domain slice coordination, covering RAN, Transport, and Core integration for complete service delivery across heterogeneous networks Slice assurance and closed-loop management, including real-time monitoring, analytics, and automated optimisation to maintain SLA performance Learning Outcomes Design slice templates using SLA‑driven parameters (latency, throughput, availability) Differentiate static vs dynamic slicing and lifecycle automation Integrate assurance, analytics and orchestration for closed-loop slice management Evaluate business use cases for enterprise and consumer slicing Target Audience 5G core and network slicing engineers Enterprise solutions architects Network service design and product teams Automation engineers supporting end-to-end service delivery  

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Key Topics Covered Foundations of virtualisation in telecom, including the evolution to cloud-native architectures and the role of VMs and containers in 5G core and edge environments Cloud networking essentials, covering virtual networks, segmentation, overlay technologies, secure connectivity, and integration with transport and core networks Containerisation fundamentals, including container lifecycle, workload types, and resource isolation for telecom-grade deployments Kubernetes and container orchestration, including architecture, CNF management, resilience mechanisms, and deployment across core and edge environments Container networking models, including multi-interface support, high-performance data paths, and integration with orchestration and transport systems Learning Ourcomes Understand fundamentals of network & IT virtualisation/Containerization (NFV, CNF) and container orchstration Explain how virtualisation enables scalability, resiliency, and automation in converged core network Identify the role of cloud-native functions in Vodafone’s transition to software-defined networks Describe the operational impact on lifecycle management, orchestration, and assurance Target Audience Core network engineers transitioning to cloud-native architectures Network cloud and platform engineers Technical operations staff supporting Life Cycle Management (LCM) of CNF's and NS's

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Cloud computing underpins much of today’s digital infrastructure - but what exactly makes the cloud work? This short, single-module course demystifies the architecture and technologies behind cloud services, giving you a structured overview of how cloud systems are designed, deployed, and secured. In just three hours, you’ll explore the core cloud types - public, private, hybrid - and learn the key terminology that underpins modern cloud discussions. You’ll then look at the enabling technologies that support cloud computing, from virtualisation and containerisation to software-defined infrastructure and automation. The course goes on to explain how cloud services are architected, including layered service models, the roles of cloud orchestration and APIs, and how infrastructure is provisioned dynamically. You’ll also examine how cloud environments are managed and secured, with a focus on governance, monitoring, data protection, and access control. Ideal for technical professionals and learners seeking a deeper understanding of how cloud platforms work, this course equips you with the vocabulary, concepts, and architectural knowledge needed to confidently engage in cloud-related conversations and planning. Course Contents                         Cloud – Types and Terminology Cloud Technology Cloud Architecture and Services Cloud Management and Security

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Our Cloud Computing Training Course provides a technical introduction to the fundamental techniques and protocols that support cloud computing services. Participants will gain insight into the various types of clouds that can be created and the wide range of 'X as a service' offerings available through cloud platforms. This course is ideal for engineering professionals, technical managers, and sales/marketing staff seeking a comprehensive technical overview of Cloud Computing. Participants should have a basic understanding of internet architecture and technologies to fully benefit from this course. Our expert instructors will cover essential topics such as 'What is ‘The Cloud’?', Cloud Architecture and Technologies, Advanced Cloud Architecture Technologies, Types of Cloud Service, Pros and Cons of Cloud Computing, and Telecoms Services and the Cloud. By the end of the course, participants will have a solid understanding of cloud computing principles and how they can be applied in a variety of industries. Who would benefit This course is suitable for engineering, technical management and sales/marketing staff who require a technical overview of Cloud Computing. Prerequisites A basic understanding of the architecture and technologies that support the internet would be beneficial. Course Modules: What is ‘The Cloud’? Cloud Architecture and Technologies Advanced Cloud Architecture Technologies Types of Cloud Service Pros and Cons of Cloud Computing Telecoms Services and the Cloud

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Our Cloud Computing Training Course provides a technical introduction to the fundamental techniques and protocols that support cloud computing services. Participants will gain insight into the various types of clouds that can be created and the wide range of 'X as a service' offerings available through cloud platforms. This course is ideal for engineering professionals, technical managers, and sales/marketing staff seeking a comprehensive technical overview of Cloud Computing. Participants should have a basic understanding of internet architecture and technologies to fully benefit from this course. Our expert instructors will cover essential topics such as 'What is ‘The Cloud’?', Cloud Architecture and Technologies, Advanced Cloud Architecture Technologies, Types of Cloud Service, Pros and Cons of Cloud Computing, and Telecoms Services and the Cloud. By the end of the course, participants will have a solid understanding of cloud computing principles and how they can be applied in a variety of industries. Who would benefit This course is suitable for engineering, technical management and sales/marketing staff who require a technical overview of Cloud Computing. Prerequisites A basic understanding of the architecture and technologies that support the internet would be beneficial. Topic Areas Include What is ‘The Cloud’? Traditional Models vs Cloud Computing Cloud characteristics Cloud deployments models – private, community, public, hybrid Enabling technologies Traditional data centres Virtualization and multi-tenanting SOA and web services Service grids and autonomic computing Types of Cloud services SaaS, PaaS and IaaS XaaS payment models Pros and Cons of Cloud Computing Pros: cost, scalability, resilience, collaboration Cons: security, availability, trust, de-skilling The future of Cloud Computing   On-Demand Online Training Accessible on any device on-demand online training allows you to study at a time and location convenient to you. Each course includes: Illustrated Course Books - featuring leading-edge knowledge from subject matter experts. Videos - Detailed videos expand the points covered in the course books. Tutor Support – Connect with leading experts, ask questions to deepen your understanding. Formative Assessment - Modules include regular quizzes to support learning. Certification – Complete the end-of-module tests to earn Digital Badges to demonstrate the depth of your knowledge of the topic. Included in Wray Castle Hub This course is also available as part of the Wray Castle Hub. An annual subscription delivers unlimited access to this course and over 500 hours of learning material consisting of 30+ Courses, 190+ Learning Modules, and 1,000+ Videos. Annual Subscription: £1400 (Most cost-effective option) Subscribe to Wray Castle Hub here

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Cloud computing has revolutionised how individuals, businesses, and governments access, store, and manage data. Whether you're supporting IT operations, planning digital services, or simply want to better understand this vital part of today’s technology landscape, this short, single-module course introduces the core concepts and services that define the cloud. In just three hours, you’ll start by answering the fundamental question: What is ‘The Cloud’? From there, you’ll explore the most widely used service models—SaaS (Software as a Service), PaaS (Platform as a Service), and IaaS (Infrastructure as a Service)—and how they support different user needs. The course explains how these service models compare, what they enable, and why businesses increasingly rely on them for agility, scalability, and cost-efficiency. You’ll also learn how cloud-based services are used in home and office environments and get an overview of the major cloud service providers and the roles they play in the broader ecosystem. Designed for professionals across telecoms, IT, and business functions, this course provides a practical, jargon-free entry point into the world of cloud services—perfect for anyone needing a clear understanding of cloud concepts without diving into deep technical detail. Course Contents; What is ‘The Cloud’ Types of Cloud Service Cloud Service Models and SaaS PaaS and IaaS Service Models – How Do They Compare Cloud-based Home and Office Services Cloud Service Providers  

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Key Topics Covered Fundamentals of 5G Service-Based Architecture (SBA), including core network functions, service-based interfaces, service discovery, and cloud-native design principles Deployment of cloud-native network functions (CNFs), covering packaging, orchestration, configuration pipelines, observability, and lifecycle management SBA interworking and migration, including coexistence with legacy networks, hybrid deployments, and transition from 4G to standalone 5G 5G Core signalling, protocols, and procedures, including registration, session management, NF interactions, and troubleshooting SBA security, policy, and exposure frameworks, including authentication, API security, and network exposure mechanisms Learning Outcomes Understand Service-Based Architecture (SBA) principles in 5G Core Deploy cloud-native network functions using containers, and automation workflows Identify interworking with existing EPC/NSA environments and migration considerations Analyse performance, scaling and resilience requirements for 5G SA Target Audience 5G core engineers and architects Cloud platform engineers supporting 5G SA deployments DevOps and automation engineers working with network functions Integration and testing engineers supporting SA rollout

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Key Topics Covered Overview of multi-domain orchestration for coordinating RAN, Core, Transport, and Cloud to enable end-to-end 5G service delivery within Zero Touch Operations frameworks Architecture of orchestration systems, including layered orchestrators, API integration, and interaction with SDN controllers, NFV, and cloud-native platforms Use of information models and intent frameworks, including service templates, standard APIs, and data models for cross-domain orchestration and network slicing End-to-end service orchestration workflows, covering service design, resource allocation, activation, and multi-vendor interoperability Closed-loop automation and assurance integration, enabling telemetry-driven decisions, SLA monitoring, and automated remediation actions Learning Outcomes Understand the architecture and purpose of cross-domain orchestration (RAN/Core/Transport/Cloud) Translate business intents into automated service workflows Apply information models enabling vendor‑agnostic orchestration Explain orchestration’s role in delivering E2E 5G services including slicing and chaining Target Audience Network automation and orchestration engineers OSS/BSS and service orchestration architects Core, RAN, and transport integration engineers Network operations engineers supporting automated service delivery

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Key Topics Covered Foundations of closed-loop automation, including the Monitor–Analyse–Decide–Act model and its role in improving service reliability, efficiency, and SLA performance across network domains Telemetry and real-time observability, covering data collection from multi-domain sources, streaming analytics, and integration with assurance systems Analytics and decision-making frameworks, including rule-based and AI-driven policy engines for SLA monitoring, predictive analysis, and automated decision triggers Automated orchestration and remediation actions, enabling scaling, rerouting, reconfiguration, and fault recovery across RAN, Core, Transport, and Cloud End-to-end service assurance integration, including KPI monitoring, SLA enforcement, incident automation, and alignment with operational processes Learning Outcomes Apply closed‑loop automation frameworks (monitor → analyse → decide → act) Identify relevant telemetry/KPI sources for real‑time decisions Explain interplay between analytics engines and orchestration layers Understand assisted vs full closed‑loop implementation models. Target Audience Network automation engineers AI/analytics engineers supporting network assurance OSS platform architects Operations teams responsible for service assurance and performance

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This course is for network engineers who require a practical understanding of Network Functions Virtualisation (NFV).  The course reviews the current NFV situation, introduces the leading bodies defining the standards and discusses the likely fields of application by examining use cases and existing Proof of Concepts (POCs). It discusses NFV from ETSI’s perspective, particularly in light of mobile operators’ intent to virtualise their IMS networks, as well as looking at how NFV relates to other techniques such as Cloud Computing and Software Defined Networking (SDN).  Network Functions Virtualisation (NFV) is a crucial technology for network engineers looking to stay ahead in the rapidly evolving telecommunications industry. Our 2-day NFV Engineering Training Course is designed to provide a practical understanding of NFV, covering everything from the current NFV landscape to the standards set by leading bodies. Through a series of live online sessions, participants will explore real-world use cases, Proof of Concepts (POCs), and the relationship between NFV, Cloud Computing, and Software Defined Networking (SDN). This course is ideal for network, software, and IT engineers, as well as managers and consultants who need to grasp the deployment considerations associated with NFV. Participants should have a basic understanding of IP networking and routing, with some familiarity with modern telecommunications networks. Topics covered include NFV Functional Architecture, NFV Infrastructure (NFVI), NFV Management and Orchestration (MANO), SDN and NFV integration, and ETSI Proof of Concept Projects. Don't miss this opportunity to enhance your skills and stay competitive in the dynamic world of NFV engineering. Who would benefit This course is suitable for those who need an understanding of NFV and the deployment considerations associated with NFV; including network, software and IT engineers, as well as managers and consultants. Prerequisites Delegates should have experience or an understanding of the principles or IP networking and routing and preferably some understanding of modern telecommunication’s networks. Topic Areas Include Drivers for Change NFV Functional Architecture NFV Infrastructure (NFVI) NFV Management and Orchestration (MANO) Software Defined Networks (SDN) and NFV NFV ETSI Proof of Concept Projects

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This course is for network engineers who require a practical understanding of Network Functions Virtualisation (NFV).  The course reviews the current NFV situation, introduces the leading bodies defining the standards and discusses the likely fields of application by examining use cases and existing Proof of Concepts (POCs). It discusses NFV from ETSI’s perspective, particularly in light of mobile operators’ intent to virtualise their IMS networks, as well as looking at how NFV relates to other techniques such as Cloud Computing and Software Defined Networking (SDN).  Network Functions Virtualisation (NFV) is a crucial technology for network engineers looking to stay ahead in the rapidly evolving telecommunications industry. Our 2-day NFV Engineering Training Course is designed to provide a practical understanding of NFV, covering everything from the current NFV landscape to the standards set by leading bodies. Through a series of live online sessions, participants will explore real-world use cases, Proof of Concepts (POCs), and the relationship between NFV, Cloud Computing, and Software Defined Networking (SDN). This course is ideal for network, software, and IT engineers, as well as managers and consultants who need to grasp the deployment considerations associated with NFV. Participants should have a basic understanding of IP networking and routing, with some familiarity with modern telecommunications networks. Topics covered include NFV Functional Architecture, NFV Infrastructure (NFVI), NFV Management and Orchestration (MANO), SDN and NFV integration, and ETSI Proof of Concept Projects. Don't miss this opportunity to enhance your skills and stay competitive in the dynamic world of NFV engineering. Who would benefit This course is suitable for those who need an understanding of NFV and the deployment considerations associated with NFV; including network, software and IT engineers, as well as managers and consultants. Prerequisites Delegates should have experience or an understanding of the principles or IP networking and routing and preferably some understanding of modern telecommunication’s networks. Topic Areas Include Drivers for Change NFV Functional Architecture NFV Infrastructure (NFVI) NFV Management and Orchestration (MANO) Software Defined Networks (SDN) and NFV NFV ETSI Proof of Concept Project

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Network Functions Virtualisation (NFV) is transforming how modern networks are built, managed, and scaled. By decoupling network functions from proprietary hardware and running them on virtualised environments, NFV enables flexibility, efficiency, and innovation across telecom and IT ecosystems. In this course, you’ll explore the NFV functional architecture and the NFV Infrastructure (NFVI) that underpins it. Starting with the NFV framework and its core principles, you’ll learn how virtualised network functions (VNFs) are composed, scaled, and interconnected. The course introduces key concepts such as VNF descriptors, forwarding graphs, and reference points, giving you a clear view of how NFV systems communicate and operate. You’ll also dive into the NFVI layer, examining its components - compute, storage, and networking, and how technologies like hypervisors, cloud computing, and virtualisation enable NFV deployments. Topics include performance optimisation, security aspects, and advanced techniques such as CPU pinning, micro-segmentation, and VXLAN overlays. By the end, you’ll understand how NFV and MANO (Management and Orchestration) work together to deliver agile, scalable network services. Designed for professionals in telecoms, IT, and network engineering, this course provides a practical, jargon-free introduction to NFV architecture and infrastructure - ideal for anyone looking to understand the foundations of virtualised networking without diving into vendor-specific details. Course Contents NFV Functional Architecture NFV Framework and VNFs Virtual Links and Forwarding Graphs Reference Points and Infrastructure Options NFV Infrastructure (NFVI) NFVI Architecture NFVI and Virtualization Hypervisor Domain Containerisation Compute and Infrastructure Network Domains NFVI Implementation

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This course on Network Functions Virtualisation (NFV) is designed for network engineers and managers looking to gain an overview of this technology. The course covers the current state of NFV, the leading bodies defining the standards, and the drivers behind the technology, as well as its relationship to Cloud Computing. Participants will also learn about the high-level architecture of NFV and its applicability to real network solutions, particularly in the context of mobile operators' efforts to virtualise their networks. Those who would benefit from this course include network, software, and IT engineers, as well as managers and consultants seeking a high-level understanding of NFV. Delegates should have some experience or understanding of IP networking and routing principles, and preferably some knowledge of modern telecommunications networks. The course content includes discussions on the drivers for change in the industry, the NFV functional architecture, NFV Infrastructure (NFVI), and NFV Management and Orchestration (MANO). By the end of this 1-day course participants will have a solid understanding of NFV and its implications for network solutions. Who Would Benefit This course is suitable for those who need an high-level understanding of NFV; including network, software and IT engineers, as well as managers and consultants. Prerequisites Delegates should have experience or an understanding of the principles or IP networking and routing and preferably some understanding of modern telecommunications networks. Course Contents                                                        Drivers for Change NFV Functional Architecture NFV Infrastructure (NFVI)  NFV Management and Orchestration (MANO)

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Network Functions Virtualisation (NFV) isn’t just a concept, it’s a practical solution shapingthe future of telecom and IT services. This course explores real-world NFV applications,showing how virtualisation delivers flexibility, scalability, and cost-efficiency across diversenetwork environments. In this course, we’ll look at NFV use cases, diving into specific scenarios, including: NFVI as a Service (NFVIaaS) and how it operates across multiple domains Virtual Network Function as a Service (VNFaaS) and Virtual Network Platform as aService (VNPaaS), plus a comparison of the two VNF Forwarding Graphs (VNF FGs) and their role in service chaining Virtualisation of mobile core networks, IMS, base stations, and home environments Advanced deployments such as virtual CDNs (vCDN) and fixed access NFV You’ll also explore ETSI Proof of Concept (PoC) projects, including demonstrations ofvirtual EPC applications, SDN-controlled forwarding graphs, and resilience techniques. These examples show how NFV is implemented in real networks and the benefits it bringsto operators and service providers. Designed for professionals in telecoms, IT, and network engineering, this course provides apractical, jargon-free look at NFV in action. Ideal for anyone who wants to understand howvirtualisation is applied to real-world network challenges.

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Key Topics Covered Fundamentals of telecom private cloud architecture, including NFVI components, high availability, edge/distributed deployments, and evolution from NFV to cloud-native platforms Design of virtual infrastructure and cloud platforms, covering compute, storage, networking, resource isolation, and data centre fabric integration Private cloud networking and security, including segmentation, tunnelling, service discovery, and protection of core and edge workloads Integration of containers and Kubernetes, supporting CNFs alongside virtual machines with advanced networking and data plane considerations Operational models and lifecycle management, including planning, monitoring, upgrades, disaster recovery, and governance processes Learning Outcomes Architect and operate Vodafone-engineered private cloud platforms using modern SDN & cloud-native tooling Design efficient VPC layouts, routing, service discovery and secure multi‑tier architectures Implement overlay/underlay technologies including VxLAN, GRE and IPsec Optimise VNFC networking using DPDK/SR‑IOV for high‑performance workloads. Course Modules Foundations of Telecom Private Cloud Architecture Virtual Infrastructure & Network Cloud Platform Design Private Cloud Networking & Security Container Integration on Private Cloud Operational Model & Lifecycle Management

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Software Defined Networking (SDN) is reshaping how networks are designed, managed,and scaled. By separating the control and data planes, SDN introduces flexibility,programmability, and automation - key drivers for modern network evolution. In this course, you’ll begin with the foundations of SDN, exploring its origins, goals, and howit differs from traditional networking. You’ll learn why SDN emerged, the role of virtualisationand cloud computing, and how concepts like X-as-a-Service and network abstractionsinfluence its design. The course explains SDN’s split architecture, hierarchical interfaces,and control plane abstractions, giving you a clear understanding of how SDN enables agile,software-driven networks. Next, you’ll dive into SDN architecture and standards, covering evolving switch designs,controller interactions, flow tables, and deployment techniques such as hybrid, edge, andpanopticon models. You’ll also explore open-source platforms like OpenDaylight andONOS, and see how SDN integrates with NFV for end-to-end service orchestration. Designed for professionals in telecoms, IT, and networking, this course provides a practical,jargon-free introduction to SDN - ideal for anyone looking to understand the principles,architecture, and real-world applications of software-defined networking. Course Contents Introduction to SDN Evolution to SDN Abstracted View of Networks SDN Control Example SDN Application SDN and NFV SDN Architecture and Standards Network and SDN Architecture SDN Architecture Switch Deployment SDN Open-Source Components

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Our Software Defined Networking (SDN) training course is designed to provide a comprehensive understanding of SDN, including its drivers, architecture, deployment considerations, and case studies.  The course covers a range of topics, including SDN drivers for change, evolution and virtualization, SDN goals, SDN architecture, OpenFlow, Netconf and YANG, and more. Participants will gain insights into SDN deployment, network function virtualization (NFV), and SDN in transport networks. A key case study on Google’s G Scale Network will also be explored to provide real-world examples of SDN implementation. Ideal for network, software, and IT engineers, as well as managers and consultants, this course requires delegates to have a basic understanding of IP networking and routing principles. By the end of the training, participants will have a solid foundation in SDN and be equipped to apply their knowledge in practical settings. Who would benefit This course is suitable for those who need a solid base understand of SDN, network virtualisation and the deployment considerations associated with SDN, including network, software and IT engineers, as well as managers and consultants. Prerequisites Delegates should have experience or an understanding of the principles or IP networking and routing. Topic Areas Include SDN Drivers for Change Evolution and Virtualization X as a Service in Layers SDN Goals Introducing SDN Architecture SDN Split Architecture SDN Traffic Engineering Network Functions Virtualization (NFV) and SDN SDN Deployment SDN Architecture SDN Summary SDN Vision Case Study – Google OpenFlow OpenFlow Examples Netconf and YANG SDN to Control Transport Networks Case Study – Mininet

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Our Software Defined Networking (SDN) training course is designed to provide a comprehensive understanding of SDN, including its drivers, architecture, deployment considerations, and case studies. This 1-day course consists of 2 live online sessions, running from 9:00 AM to 12:30 PM, making it convenient for busy professionals to attend. The course covers a range of topics, including SDN drivers for change, evolution and virtualization, SDN goals, SDN architecture, OpenFlow, Netconf and YANG, and more. Participants will gain insights into SDN deployment, network function virtualization (NFV), and SDN in transport networks. A key case study on Google’s G Scale Network will also be explored to provide real-world examples of SDN implementation. Ideal for network, software, and IT engineers, as well as managers and consultants, this course requires delegates to have a basic understanding of IP networking and routing principles. By the end of the training, participants will have a solid foundation in SDN and be equipped to apply their knowledge in practical settings. Who would benefit This course is suitable for those who need a solid base understand of SDN, network virtualisation and the deployment considerations associated with SDN, including network, software and IT engineers, as well as managers and consultants. Prerequisites Delegates should have experience or an understanding of the principles or IP networking and routing. Topic Areas Include SDN Drivers for Change Evolution and Virtualization X as a Service in Layers SDN Goals Introducing SDN Architecture SDN Split Architecture SDN Traffic Engineering Network Functions Virtualization (NFV) and SDN SDN Deployment SDN Architecture SDN Summary SDN Vision Case Study – Google OpenFlow OpenFlow Examples Netconf and YANG SDN to Control Transport Networks Case Study – Mininet

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This 90-minute technical session explores the architectural shift from static, hardware-defined connectivity to a dynamic, software-centric ecosystem.  We examine how the "TechCo" model leverages 3GPP Releases 16, 17, and 18 to transform the network into a programmable interface, allowing external applications to request and trigger specific network behaviours on-demand. By analysing the critical interplay between exposure, management, and service layers, we look at the actual protocols required to safely open the 5G Service-Based Architecture (SBA) to third-party developers without compromising core integrity.  We explore how standardized frameworks like CAPIF and SEAL act as the essential middleware, abstracting 5G complexity into high-value functional blocks for vertical industries.  From ensuring secure northbound communication via the NEF to enabling "Network-as-Code" for industrial automation, this session provides a comprehensive blueprint for building a production-grade Network as a Platform (NaaP) that is scalable, interoperable, and ready for the global API economy. The Transition from Telco to TechCo The NEF as the SBA Frontier Core Northbound APIs & Traffic Influence Security, Rate-Limiting, and Topology Hiding CAPIF: The Common API Framework Automated API Discovery & Governance Multi-Provider & Cross-Operator Interconnection SEAL: Service Enabler Architecture Layer Vertical Middleware: Group & Location Management The Vertical Application Layer (VAL) Integration

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Annual Telecoms Training Subscription Package with Unlimited access to 500+ hours of key training material Empower your professional development by building your knowledge of key technology and business topics within the telecoms industry.  Unlimited access to future new courses that will cover the latest technology developments as they are added to Hub throughout your 12-month subscription period. Endlessly flexible and applicable to any role within the telecoms industry a subscription to Wray Castle Hub is your ultimate learning resource. You can choose to follow one of our suggested learning pathways, build your own or dip into the learning material module by module. The Wray Castle Hub is also available as an 6-Month Subscription for £945. Learn more here.

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6-Month Telecoms Training Subscription Package with Unlimited access to 500+ hours of key training material Empower your professional development by building your knowledge of key technology and business topics within the telecoms industry.  Unlimited access to future new courses that will cover the latest technology developments as they are added to Hub throughout your 12-month subscription period. Endlessly flexible and applicable to any role within the telecoms industry a subscription to Wray Castle Hub is your ultimate learning resource. You can choose to follow one of our suggested learning pathways, build your own or dip into the learning material module by module. The Wray Castle Hub is also available as an Annual Subscription for £1,400. Learn more here.

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Key Topics Covered Overview of Zero Touch Operations (ZTO), including its role in 5G/cloud-native networks and evolution toward intent-driven, AI-enabled operations Intent-driven networking and policy automation, translating business intent into orchestrated actions for provisioning, scaling, and optimisation Automation of network operations such as configuration management, self-healing, scaling, service activation, and incident handling Application of AI/ML for predictive analytics, anomaly detection, root cause analysis, and network optimisation Governance, security, and trust frameworks to ensure safe, auditable, and reliable automated operations" Learning Outcomes Identify operational processes suitable for full automation vs human‑in‑the‑loop control Understand policy/intent frameworks enabling hands‑off operations Explain interactions between orchestration, assurance, analytics and AI in zero‑touch operations Recognise governance and trust considerations in automated domains. Target Audience Network operations engineers Automation and orchestration engineers Digital transformation and operations architects Service assurance and network management teams

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