This course provides a detailed technical description of the currently specified methods of offering a VoIP service using LTE and the IP Multimedia Subsystem.  This self-paced on-demand distance learning course features illustrated course books, videos, tests and full tutor support. Who would benefit This course is suitable for engineering and technical management staff who require a technical description of the options that exist in LTE for delivering voice and other real-time traffic types by means of VoIP. Prerequisites Attendance on this course assumes previous attendance on the LTE Engineering Overview course (LT3600) or equivalent basic LTE knowledge (although a recap of basic LTE architecture and concepts is provided at the start of the course) and also assumes a working knowledge of IP. Topic Areas Include Technical overview of LTE Introduction to the options for LTE voice Technical overview of the IP Multimedia Subsystem (IMS) System architecture for Voice over LTE (VoLTE) VoLTE protocols, services and codecs VoLTE power-on and registration procedures VoLTE call setup procedures Access domain selection Single Radio Voice Call Continuity (SRVCC) Delivery of SMS messages over the IMS VoLTE emergency calls Voice over Wi-Fi

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Course Code: LT1602 Course Summary This course provides a detailed technical description of the architecture and operation of the IP Multimedia Subsystem, and its use for the delivery of a VoIP service over LTE. Who would benefit This course is suitable for engineering and technical management staff who require a technical description of the options that exist in LTE and the IP multimedia subsystem for delivering voice and other real-time traffic types, that would traditionally have been carried by Circuit-Switched (CS) technologies. Prerequisites Attendance on this course assumes previous attendance on the LTE Engineering Overview course (LT3600) or equivalent basic LTE knowledge (although a recap of basic LTE architecture and concepts is provided at the start of the course) and also assumes a working knowledge of IP. Topic Areas Include Technical overview of LTE Introduction to the options for LTE voice Session Initiation Protocol (SIP) Session Description Protocol (SDP) Architecture and operation of the IP Multimedia Subsystem (IMS) Control and user plane functions of the IMS Service delivery in the IMS System architecture for Voice over LTE (VoLTE) VoLTE protocols, services and codecs VoLTE power-on and registration procedures VoLTE call setup procedures Access domain selection Single Radio Voice Call Continuity (SRVCC) Delivery of SMS messages over the IMS VoLTE emergency calls Voice over Wi-Fi

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Course Code: LT1002 Course Summary This course provides a detailed technical description of the currently specified methods of offering a voice service via LTE. Who would benefit This course is suitable for engineering and technical management staff who require a technical description of the options that exist in LTE for delivering voice and other real-time traffic types, that would traditionally have been carried by Circuit Switched (CS) technologies. Prerequisites Attendance on this course assumes previous attendance on the LTE Engineering Overview course (LT3600) or equivalent basic LTE knowledge (although a recap of basic LTE architecture and concepts is provided at the start of the course) and also assumes a working knowledge of IP. Topic Areas Include Technical overview of LTE Introduction to the options for LTE voice CS fallback architecture and protocols CS fallback attach and call setup procedures Technical overview of the IMS System architecture for Voice over LTE (VoLTE) VoLTE protocols, services and codecs VoLTE power-on and registration procedures VoLTE call setup procedures Access domain selection Single Radio Voice Call Continuity (SRVCC) Delivery of SMS messages over the IMS VoLTE emergency calls Voice over Wi-Fi [Optional] Voice over LTE by Generic Access (VoLGA)

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Course Code: LT1605 Course Summary This course provides a technical introduction and overview of the methods that are currently specified for LTE voice. Who would benefit This course is suitable for engineering and technical management staff who require a concise introduction to the options that exist in LTE for the delivery of voice services. Prerequisites Attendance on this course assumes previous attendance on the LTE Engineering Overview course (LT3600) or equivalent basic LTE knowledge (although a recap of basic LTE architecture and concepts is provided at the start of the course). Topic Areas Include Technical overview of LTE Introduction to the options for LTE voice Architecture and operation of CS fallback Overview of the IMS System architecture, protocols and codecs for Voice over LTE (VoLTE) VoLTE procedures for power-on, registration and call setup Single Radio Voice Call Continuity (SRVCC) Additional topics such as SMS, emergency calls and Voice over Wi-Fi

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Course Code: WR1403 Course Summary This course covers the following topics: Overview of M2M; Architecture of M2M; M2M Applications; M2M Networks and Communication Technologies; M2M Ecosystem; M2M Market and Business Dynamics; M2M Security; M2M Standardization and Regulatory Issues; M2M Challenges and Issues and M2M Applications and Case Studies. Who would benefit This course is designed for telecoms professionals who are involved in the planning, design, implementation, operations and management of M2M networks. This course is built in accordance with ETSI/3GPP, OMA and the Internet of Things Architecture (IOT- A) and so is primarily aimed at cellular implementations of M2M. Prerequisites This course comprehensively covers the main topic areas of M2M and as such there are no real prerequisites although a good understanding of telecoms networks and IP routing would be beneficial. Topic Areas Include Introduction to M2M M2M Applications M2M Standardization M2M Protocols and Networking Technologies M2M Security Cellular M2M M2M Challenges and Issues M2M Ecosystem and Market

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Course Contents Introduction to LTE and the Internet of Things (IoT) LTE Technologies for the IoT

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The business world is ever-changing, with focus shifting constantly as industries develop and evolve. Increasing requirement for good governance, however, has been a constant focus over a number of decades now. Companies that embrace good governance as part of their core value-system are invariably in a much better position as they scale, or as they expand /evolve their operating footprint to embrace new sectors or geographies. At its most effective, good governance, is felt throughout the organisation – with shareholders, employees and customers all more likely to engage in a positive and engaging way as the organisation develops. At its worst, bad governance directly contributes to dangerous working conditions or environmental disaster – and very likely, costly lawsuits, and competitive disadvantage. This short module is designed to complement our other business programmes by exploring key aspects of governance and what it all means for businesses. Comprehensive discussions and examples are used to illustrate the wide and varied topics covered, the critical focus areas within each topic, and how progressive governance can be used to positively impact, not only the business, but wider society. Prerequisites None Topics Covered include:                                                     Health and Safety Data Protection Ethical Financial Reporting Employment Practices Charity / Social Engagement Environment and Sustainability Aligning with the UN Sustainable Development Goals Consequential Thinking – The Four-Way Test Sustainability – Example Approached

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Course Contents Introduction and System Architecture eMBMS Air Interface MBMS Operation

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Course Code: RP1601 The course covers all of the essential aspects of planning point-to-point microwave link systems, from conception to commissioning. Who would benefit Those involved in the specification, planning and maintenance of fixed microwave radio transmission, backhaul and access links. Prerequisites A good knowledge of radio principles, or a background in telecommunications engineering, or attendance on the Radio Principles course (RP1301). Topic Areas Include ITU-R and CEPT recommendations ETSI standards Spectrum management and channel plans Frequency assignment Digital radio performance characteristics Noise and interference in radio systems Reliability, availability and performance objectives Microwave antennas and feeders Radiation Pattern Envelopes (RPEs) Refraction, k-factor, reflection and diffraction Path profiling and Fresnel zone clearance Power budgets Rain and Multipath/Dispersive fade margins Dimensioning space and frequency diversity Interference management Practical link planning exercises Practical exercises, including design of a fixed link transmission network. Trainer: Karl van Heeswijk Karl is an experienced training specialist in radio theory, point-to-point, point-to-multipoint and mobile systems.

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A comprehensive Telecoms Mini-MBA programme covering all the essential elements needed to effectively lead and manage in Telecoms and related industries The Mini-MBA in Telecoms explores the key areas for business success, bringing the concepts together within a comprehensive team-based business simulation that runs throughout the programme - allowing the ideas to be developed and applied to a realistic and challenging simulated environment. This programme delivers comprehensive training for mid-senior managers, directors, specialists, consultants and identified talent working within the telecommunications, connected innovation, and adjacent industries. Focused Modules: Industry, Business & Tech Insight Telecoms Technology Evaluating & Optimising Business Models Controlling the Finances Leading, Developing & Supporting Effective People Creating & Communicating  Compelling Customer Propositions Maintaining Effective Governance Optimising & Transformation (incl. Platforms & Processes) Who should attend? The programme is ideal for those in a telecoms-related management, leadership, or consultancy position within: Corporate organisations , working to ... grow and develop new and existing departments or divisions align departments or divisions to corporate strategy and vision Growing businesses that are making the transition to a sustainable long-term proposition Start-up departments Mini-MBA in Telecoms - Key benefits: Successfully complete the Mini-MBA in Telecoms to: Rapidly enhance your knowledge and competencies in the key areas of telecoms business. Establish a Blueprint for effectively leading your business or team. Implement all key aspects of the blueprint consistently and coherently. Develop more effective strategies, key performance enablers, and business models. Focus on maximising value creation for your organisation and your customers. Develop a solid understanding of telecoms technology and deployment options and how this impacts the business. Break those silo barriers. Better lead, support, and enhance the performance of your people. Take a more active role in evolving company culture, innovation and processes. Assess ideas and opportunities more rigorously and take a more dynamic leadership role. "The best classes I’ve attended focusing on Telco industry, very insightful and spot-on" CSC“Trainers were excellent. Really like how lively the classroom was, the class participation and energy is vibrant and positive.” CWC"Excellent training with great knowledge for the telecom industry" MS

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Course Code: TY1201 Course Summary A detailed technical description of the technologies available to be used to support the backhaul requirements of evolved 3G HSPA and next generation 4G LTE access networks. This includes discussions of underlying backhaul architecture and concepts along with more detailed discussions of the technologies employed to support evolved radio access networks, including: Carrier Ethernet, MPLS, fibre-optic transmission and packet-based microwave plus other high capacity backhaul technologies. Who would benefit This course is suitable for engineering and technical management staff who are involved in the commissioning, design, deployment or operation of mobile backhaul networks. Prerequisites An understanding of mobile network architecture and operation would be beneficial as would an appreciation of legacy backhaul technologies such as TDM or ATM. Topic Areas Include What is backhaul? Transport network layered architectures Radio Access Network (RAN) architectures and requirements Industry forums Layer 1 backhaul options Backhaul architecture models Next generation SDH, OTN and packet-based microwave Layer 2 backhaul options Ethernet and 802.1Q VLANs Q-in-Q VLAN stacking Carrier Ethernet MPLS and pseudowires Layer 3 backhaul options IP RAN in HSPA and LTE Synchronization (NTPv4, IEEE1588v2/PTP, Sync-E) Redundancy (MSTP, G.8031/8032) Security options (IPsec, Security Gateway) Next Generation Mobile Network (NGMN) models VLAN traffic forwarding examples for Ethernet-based RANs

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Course Code: MB90 Course Summary An introduction to Intelligent Network (IN) concepts specifically those associated with IN Capability Set 1 (IN-CS1). The course covers the interworking between CAMEL and mobile networks, including the circuit-switched packet-switched domains and the SMS service. Who would benefit Those needing to know how value-added services can be implemented within mobile networks using CAMEL technology. Prerequisites An ability to understand technical language and concepts, and a good knowledge of GSM operation. Knowledge of SS7 is also beneficial. Topic Areas Include Intelligent Network Concepts Intelligent Network – Capability Set 1 Basic Call State Models (BCSM) Detection Points (DP) types and arming CAMEL Phases 1, 2 and 3 features, operation and procedures BCSMs, DPs and CAMEL Subscription Information CAMEL Information Flows CAMEL Interaction with CS and PS mobile networks CAMEL Interaction with CS and PS mobile networks Charging functions Pre-paid solutions and real-time charging Analysis of CAMEL signalling

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Course Code: IP1312 Course Summary A practical look at Multi Protocol Label Switching (MPLS) from the simple Label Switched Path through to Virtual Private Network (VPN) connections and finally looking at MPLS Traffic Engineering. Who would benefit Engineers who would benefit from a practical understanding of how MPLS is configured in networks. Especially those that have to work with MPLS VPNs or Traffic Engineering services. Prerequisites A good grounding in MPLS and VPN principles as obtained by attending our Wray Castle course ‘Multi Protocol Label Switching – IP1307’. Topic Areas Include VPN (Virtual Private Networks) MPLS-based IP-VPN motivation MPLS VPN operation Configuration of VPN sites MP-BGP configuration MP-BGP updates Building different VPN types using route targets Route reflector MPLS traffic engineering MPLS-TE trunk attributes MPLS-TE basic operations Fast restoration of an LSP using RSVP-TE

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Course Code: IP1307 Course Summary An introduction to the topic of Multi Protocol Label Switching (MPLS) looking first at plain vanilla MPLS Label Switched Paths (LSPs) and then progressing through the concepts of MPLS Virtual Private Network (VPN) connections. Who would benefit Engineers are finding MPLS is a variety of different applications from IP VPNs, through to GMPLS in transmission networks. As so this 1-day course will provide an excellent introduction to the topic. Prerequisites A good understanding of IP networking is essential as well as an understanding of OSPF and BGP which can be obtained from attending our ‘Routing Protocol Principles – IP1306’ course. Topic Areas Include Motivation for MPLS MPLS applications view MPLS packet forwarding Architecture of MPLS-based IP-VPNs Forward Equivalence Class (FEC) MPLS label operations Special case labels Label Distribution Protocol (LDP) Virtual Private Networks (VPN) MP-BGP configuration

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Course Code: IP2201 Course Summary This course is for network engineers who require a practical understanding of Network Functions Virtualisation (NFV).  The course reviews the current NFV situation, introduces the leading bodies defining the standards and discusses the likely fields of application by examining use cases and existing Proof of Concepts (POCs). It discusses NFV from ETSI’s perspective, particularly in light of mobile operators’ intent to virtualise their IMS networks, as well as looking at how NFV relates to other techniques such as Cloud Computing and Software Defined Networking (SDN).  Learning is reinforced with Open Source NFV IMS example. Who would benefit This course is suitable for those who need an understanding of NFV and the deployment considerations associated with NFV; including network, software and IT engineers, as well as managers and consultants. Prerequisites Delegates should have experience or an understanding of the principles or IP networking and routing and preferably some understanding of modern telecommunication’s networks. Topic Areas Include Drivers for Change NFV Functional Architecture NFV Infrastructure (NFVI) NFV Management and Orchestration (MANO) Software Defined Networks (SDN) and NFV NFV ETSI Proof of Concept Projects

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Course Code: TY2702 Course Summary This 3-day course reviews traditional approaches to transport services such as SDH and WDM and also discusses in detail alternative approaches including Carrier Ethernet and Pseudo Wire services that may be deployed in backhaul and core network applications. Who would benefit Transmission and network engineers who require an insight into modern digital transmission techniques used within fixed and mobile telecommunications networks. Prerequisites A good knowledge of fixed or mobile network transmission and switching architecture, services and applications and some knowledge of packet-switched networks and IP routing protocols. Topic Areas Include Introduction to transport networks Layer 2 virtual circuits – MPLS MPLS based VPNs MEF terminology for Carrier Ethernet Services Provider Bridge networks and Ethernet label-switching PBB service multiplexing Ethernet OAM – Connection Fault and Performance Management SDH Transport Networks SDH Multiplexing Structure and Protection Mechanisms Next Generation SDH review Wave Division Multiplexing (WDM) The Optical Transport Network, principles, multiplexing structures and operation MPLS in optical Networks, GMPLS and ASON Pseudo Wire (PW) principles, encapsulation and the control word Pseudo Wire types, IETF MPLS and TDM based PWs MPLS VLAN-to-VLAN and VPLS service examples

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Course Code: TY1202 Course Summary This course is intended for experienced telecoms engineers that wish to understand the workings of the protocols that are commonly used within Next Generation Networks (NGNs). The course takes a detailed look at real time signalling and transport protocols; it also looks at the protocols used to support legacy devices in the access and core network signalling such as POTS, ISDN and SS7. The course also looks in detail at the protocols supporting the new gateway devices. The course is backed up by an extensive set of exercises and the use of Wireshark. Who would benefit Those requiring a comprehensive understanding of the protocols used in an NGN for the support of voice services. Prerequisites A good understanding of legacy telecommunications networks, plus an understanding of IP networks and signal flows used in support of voice-related services. Topic Areas Include IP convergence Telecoms convergence and NGNs Telecoms (IP) scenarios Real time protocols SIP, RTP and RTCP H.323 call scenario The 3GPP IP Multimedia Subsystem The IMS registration process The IMS call signalling Softswitching architecture and protocols SIGTRAN in the access in support of POTS and ISDN SIGTRAN in the core in support of SS7 H.248 Megaco SIP-I Includes practical signalling exercises.

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Course Code: RP2401 Open RAN set to transform the Radio Access Networks (RAN) and in turn the Industry that supports it. The ORAN Alliance is working towards an architecture which is open, intelligent, virtualized and fully interoperable with the intention of enabling a more competitive and innovative RAN supplier ecosystem. For the telecommunications operator, Open RAN-compliant mobile networks improve the efficiency and flexibility of RAN deployments and operations – both essential as networks are densified, and as they evolve through the deployment phases of 5G. This course provides a solid introduction to Open RAN, exploring the purpose, features, architecture, operation and deployment options. The way Open RAN principles, and its foundation in virtualisation, supports the evolution to 5G is also discussed, as well as the impact of using ORAN architecture on both the open and standardised interfaces. Who would benefit Those in or entering technical roles in a mobile network operators Radio Access Network (RAN) environment. Prerequisites A basic understanding of cellular radio networks from a radio network perspective as well as the ability to comprehend technical subjects, would be useful. Topic Areas Include Radio Access Networks ORAN Players 3GPP RAN Architecture for 5G Open RAN, O-RAN Operations and Maintenance Whitebox Basestations Trainer: Les Granfield Les is a technical trainer with 35 years of experience. His expertise extends across a wide range of telecommunications technologies. He specializes in GSM, GSM-R, ERTMS/ETCS, UMTS and LTE radio access networks, radio planning, radio access network optimization and Push to Talk over Cellular (PoC).

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Organisations tend to have a great deal of momentum – the bigger the organisation, the more difficult it can be to change, pivot and reposition. Even smaller business units can be very difficult to transform. Most successful businesses are in a constant state of flux, and they embrace change in order to optimise and pivot accordingly. Whether it is slow evolution, or larger initiatives that require fundamental reorganisation and refocusing of resources and people, the best businesses are able to drive those changes, embrace the new opportunities and maintain their agility and flexibility. This programme explores change within businesses / organisations – whether it is a case of optimising operations, or full-on transformation, we hit the key barriers and enablers for change, before exploring the change process and the role of the leader and key stakeholders. People issues are given a particular focus – in terms of individual and team factors, and the critical role that culture plays in the change process (and in the ongoing organisation). Exercises, case-studies, discussions and break-outs are used to reinforce learning, and to build confidence that participants need to effect positive change in the workplace – whatever size of organisation they work in. Prerequisites None   Topic Covered Include Key Principles – Optimising Operations and Transformation The Issue of Company Momentum Momentum – the Impact of Corporate Culture and DNA Momentum – Impact of Corporate Attitude to Risk Momentum and Risk – the Results Resistance to Change – Illustrated Understanding the Nature of Change Change – a Non-Stop Journey Evolving to Stay Relevant and Optimised

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Course Code: IP1310 Course Summary This practically based course is designed to give engineers a working understanding of OSPF and BGP by configuration of routers and switches and investigation of databases and routing tables. Who would benefit Engineers who are moving into IP and need to have an operational understanding of typical devices such as Ethernet Switches and IP routers. Prerequisites A basic understanding of Ethernet switching and basics of routing such as OSPF together with a good understanding of IP addressing which can be obtained by attending our Wray Castle courses: ‘Internetworking, Ethernet LANs and VLANs Principles – IP1304’ and ‘IP Addressing and Internet Protocols Principles – IP1305’ and ‘Routing Protocol Principles – IP1306’. Topic Areas Include The Purpose of Routing The Routing Table Equal Cost Multi Path Redistribution OSPF Areas OSPF Metrics OSPF Database Troubleshooting OSPF OSPF Exercises Border Gateway Protocol Version 4 (BGP4) BGP redistribution BGP Path Attributes BGP Filtering BGP Troubleshooting BGP Exercise

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Course Code: MB1201 Course Summary This course provides an overview of the GPRS system beginning with an overall description of GPRS and progressing through its network architecture and operational aspects. The subsequent sections cover EDGE, the structure of the GPRS air interface and the basics of uplink and downlink packet transfer. Who would benefit Those already working in the GSM industry who require an overview of GPRS operation including its association with EDGE and how it interworks with 2.5G and 3G 3GPP based mobile networks. Prerequisites A good understanding of 3GPP’s GSM network, its architecture and operation would be beneficial together with an appreciation of packet-switching IP-based networks would be advantageous. Topic Areas Include GPRS network architecture The GPRS air interface and Dual Transfer Mode GPRS protocols Identities and addressing Mobility management and Dual Access Location management and Pooling Security and confidentiality Roaming Policy and Charging Content Access Controls The GERAN and Enhanced EDGE Packet-switched procedures 2.5G and 3G packet-switched interworking GPRS and IMS control GPRS and LTE interworking

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Course Code: RP2100 This course is intended for those involved in radio site acquisition, planning and build, who do not have a strong radio background. The training covers radio theory applicable to the cellular industry and focuses on the practical issues of site build. Who would benefit Those requiring an overview of what is involved in the siting of telecoms transceiver equipment in radio sites. Prerequisites No prior knowledge of radio principles is required. A technical background or the ability to comprehend technical information is advantageous. Topic Areas Include Radio theory Radio wave propagation Antenna theory Considerations for siting antennas Transmission lines Considerations for installing transmission lines Cell dimensioning Cell site selection and positioning Indoor coverage challenges Indoor coverage using repeaters Indoor coverage using base stations Antenna systems for indoor coverage Radio systems interference Multi-site configurationsEarthing UK planning issues Trainer: Les Granfield Les is a technical trainer with 35 years of experience. His expertise extends across a wide range of telecommunications technologies. He specializes in GSM, GSM-R, ERTMS/ETCS, UMTS, LTE and 5G radio access networks, radio planning, radio access network optimization and Push to Talk over Cellular (PoC).

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Course Code: IP1309 Course Summary Telecommunication networks have evolved to offer a rich mix of multimedia and voice services. Many such services depend on the Internet Protocol (IP) for their operation and networks need to be equipped and engineered to cope with changed and changing requirements. The Quality of Service (QoS) offered to users is a vital aspect of IP network engineering and is pertinent to all IP network types. This detailed Wray Castle course provides network engineers with an in-depth study that covers all the principal aspects of IP QoS in part through theory but also by means of at least 9 practical exercises. The practical exercises will take the delegates through queue management techniques associated with switches and then routers. These exercises will include looking at QoS markings and then look at priority queueing, custom queueing, fair and weighted queueing as well as class-based routing. Exercises also cover RSVP and traffic shaping. In order to aid the exercises a set of pods will be used where each pod consists of 3 routers and 2 switches all the ancillary cables and a laptop will be provided although it is recommended that delegates bring their own laptop to aid with testing and so that they can take example traces away with them for further study after the course. Who would benefit This course has been designed for those needing an understanding of the QoS engineering approaches available in IP networks. It will benefit engineers involved in network planning, commissioning, network optimization, strategy determination, deployment, equipment design or manufacturing of network equipment. Some will find that this course will satisfy their complete requirements, while for others it will provide one element in a wider study based on primary material and other related Wray Castle courses. This course is also very useful for engineers and scientists working in areas related to IP network operation. This includes those working within service delivery, service developers, billing, Government security or forensic work, technical support staff and those in technical management roles. Prerequisites A thorough foundation in the practices of IP routing would be highly beneficial before attending this course. Topic Areas Include QoS Principles Packet Filtering for QoS QoS approaches in IP Networks IntServ DiffServ Queue Management Router QoS Markings Priority Queueing Custom Queueing Fair Queueing Weighted Fair Queueing Class-based Routing Traffic Shaping

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Course Code: IP1308 Course Summary This fast paced 1-day course looks at all aspects of QoS affecting converged telecommunications networks today. In particular it looks at QoS in ATM, MPLS, Ethernet and IP networks as well as looking at mechanisms used in VoIP and IPTV. Who would benefit All engineers involved in planning, designing, implementing, supporting and managing services over modern IP networks and need to understand the QoS mechanisms at their disposal. Prerequisites A good understanding of IP networks which can be obtained by attending our Wray Castle courses ‘Routing Protocol Principles – IP1306’ and our ‘Multi Protocol Label Switching – IP1307’. Topic Areas Include What is QoS? Traffic Management IntServ and DiffServ Operation Queue Management Speech Quality Video/Audio Quality IP over ATM QoS QoS in MPLS Networks Ethernet Switch QoS Fundamentals Backhaul Traffic Profile

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Course Code: MB1801 Course Summary To carry out meaningful radio surveys of GSM, UMTS, LTE and Wi-Fi networks demands a knowledge of how those networks operate and the key radio metrics. These are discussed in detail along with the types of surveys and information they can reveal. The course is focused on the practical issues of performing surveys backed up with demonstrations. The equipment and software used on this course includes the Rohde & Schwarz TSMA radio scanner, ROMES and NESTOR software as well as the QualiPoc, handheld survey tool. Who would benefit Those that need to create a ‘picture’ of the cellular radio network environment to aid coverage optimization, crime scene investigation, alibi verification, intelligence gathering and performance analysis. This course features the Rohde & Schwarz TSMA radio scanner in conjunction with the ROMES and NESTOR software as well as a drive test tool. Prerequisites Previous attendance on GSM, UMTS, LTE and Wi-Fi courses would be advantageous but not essential. Topic Areas Include Cellular radio principles Cellular radio spectrum and identities Wi-Fi radio spectrum and identities Radio measurements and metrics Cell selection and reselections for GSM, UMTS and LTE Location reporting in idle mode Mobility in Wi-Fi Connected mode activity for mobile devices Tools for radio surveys Spectrum occupancy Coverage surveys Base station position estimation Practical guidance for surveying

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The world has seen a phenomenal growth in the application and use of radio technology. What haven’t changed, however, are the principles upon which all of these technologies are built. The Radio Principles course provides an in-depth understanding of these principles on which radio technologies are built, taking students on a logical and detailed path through the various aspects of the theory, and practice, of radio communications. Through attendance on this course, delegates will build an understanding of how radio works and how this impacts manufacturers, users and operators of radio technology. Who would benefit Those requiring an understanding of the principles and concepts of radio that underpin today’s radio technologies. Prerequisites Some experience in telecommunications engineering is beneficial but the course is also suitable for delegates with an aptitude for technical subjects. Topic Areas Include The use and management of the radio spectrum Waveform fundamentals and baseband information Power levels and measurementsAnalogue and digital modulation techniques Simplex, semi-duplex and duplex - FDD and TDD Multiplexing – FDMA, TDMA, CDMA and OFDMA Transmitters and receivers Antennas and transmission lines Radio propagation mechanisms Introduction to coverage prediction Principles of cellular coverage techniques Diversity and MIMO An overview of fixed and mobile radio technologies in use today

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Course Code: RP1101 Course Summary The course covers the essential information and practical skills needed to begin designing mobile and fixed radio systems. Who would benefit Those involved in the specification, design, planning, management and maintenance of mobile and fixed radio systems. Prerequisites A good knowledge of radio principles, a background in telecommunications engineering, or attendance on the Radio Principles course (RP1301). Topic Areas Include Spectrum regulation – ITU, CEPT, ECC, Ofcom Calculating gain, loss and power levels – the decibel Calculating noise levels in radio systems Interpreting antenna and feeder specifications Radio propagation mechanisms Radio propagation modelling Production of radio path profiles Calculating power budgets Calculating fade margins Diversity systems Planning coverage and capacity for mobile systems Radio site engineering Design a mobile radio system Design a fixed radio link Includes practical exercises throughout, including a system design exercise.

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Course Code: IP1306 Course Summary An IP course that looks at providing a grounding in two principle routing protocols namely Open Shortest Path First (OSPF) and Border Gateway Protocol (BGP). Who would benefit All network engineers who are in need of information concerning the configuration and operation of link state protocols such as OSPF and the Path Vector Algorithm demonstrated by BGP. This is an essential prerequisite for anyone considering taking on Multiprotocol Label Switching (MPLS). Prerequisites It is essential that engineers have a grounding in IP and networking which is best obtained by attending our Wray Castle course ‘Internetworking, Ethernet LANs and VLANs Principles – IP1304’ and ‘IP Addressing and Internet Protocols Principles – IP1305’. Topic Areas Include The purpose of routing The route table Routing traffic Interior and exterior gateway protocols Routing Information Protocol (RIP) v1 OSPF concepts OSPF configuration Interior (IGP) versus Exterior (EGP) routing Border Gateway Protocol Version 4 (BGP4) MPLS VPN operation

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Course Code: MB1401 Course Summary This course provides an understanding of the Session Initiation Protocol (SIP), Session Description Protocol (SDP) and the Real-time Transport Protocol (RTP) and their roles in establishing multimedia communications over an IP-based network. It also provides a detailed understanding of SIP architectures and identifies the roles and functions of a variety of SIP server types. Who would benefit Those requiring a detailed understanding of the operation of the SIP and related protocols. Prerequisites A basic understanding of IP, UDP and TCP is an advantage. Topic Areas Include The role of SIP, SDP and RTP in multimedia communications Locating users in a SIP environment SIP requests and responses SIP user agents, dialogues and transactions SIP architecture, operation and procedures SIP URIs and Tel URIs Analysis of SIP registration and session control Analysis of SIP and SDP messages and header fields Request and response routing techniques Route and record route headers The roles and functions of SIP Servers: Proxy, Redirect, B2BUA and Forking SDP offer/answer model SIP-I and interworking with the PSTN Registration and session establishment Case studies using Wireshark analysis

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Course Code: QS2600 Course Summary The drive towards all-IP networking necessitates the transport of SS7 protocols over an IP domain. This course provides a thorough explanation of how this is achieved using the SIGTRAN ‘toolkit’. Who would benefit Those requiring an understanding of the need for SS7 and the solutions available for transporting SS7 signalling over IP-based networks. Prerequisites Familiarity with the PSTN architecture and SS7 signalling protocols, particularly MTP and SCCP, together with some knowledge of the TCP/IP protocol suite. Topic Areas Include Why SIGTRAN? Potential SS7 and IP interworking scenarios SIGTRAN protocols SIGTRAN in circuit-related and non-circuit-related signalling scenarios Stream Control Transmission Protocol (SCTP) SCTP architecture, operation, procedures and terminology MTP2 Peer-to-Peer Adaptation (M2PA) layer MTP3 User Adaptation (M3UA) layer MTP2 User Adaptation (M2UA) layer SCCP User Adaptation (SUA) layer Adaptation layer architecture, operations, procedures and resilience models Analysis of SIGTRAN operation using Wireshark

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Course Code: LT1203 Course Summary The advent of technologies such as SDR (Software Defined Radio) and packet-based backhaul have enabled vendors and operators to develop ‘Single RAN’ concepts in which MSR (Multi-Standard Radio) base stations are capable of managing 2G, 3G and even 4G cells from within a single base station unit. Shared IP-based backhaul via an Ethernet packet network further allows for the traditional multi-RAN concept to be abandoned as Single RAN architectures begin to be deployed. This course provides a detailed overview of the Single RAN concept, of the technologies and techniques that enable it and of the architectures and deployment options that have made it a reality. Who would benefit This course is designed for engineers, managers and other personnel who have a need to acquire a technical overview of the Single RAN concept and of the technologies and techniques that enable it. Prerequisites An understanding of 2G, 3G and/or 4G access network architectures and technologies would be an advantage as would a basic knowledge of IP. Topic Areas Include Defining the single RAN Potential benefits and dangers of single RAN implementation MSR base stations Software defined radio Multi-standard band sharing OBSAI and CPRI Localized versus distributed cell sites MSR base Station sharing Potential RF issues Single RAN architecture Backhaul networks and architectures for single RAN Multi-RAT operation Flexible core network connectivity Network area coordination RSFP index and idle mode mobility Connected mode mobility IP flow mobility Multi RAN architecture Single RAN architecture Single RAN implementation example

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Course Code: MB1305 Course Summary This half-day course uses real business cases throughout to discuss the lead up to the employment of SIP Trunking. It includes an overview of carrier scenarios in consideration of all IP infrastructures; a brief look at the standards and a detailed discussion of design considerations, including authentication; transcoding; session management; SIP interworking; pitfalls and security considerations. Who would benefit This course is for engineers who wish to understand the market forces behind the growing use of SIP Trunking, explained through real-life examples. Attendees should also have an interest in the standard governing SIP Trunking – SIP Connect, as well as the design options available from a carrier/telco’s perspective. Prerequisites Although there are no specific prerequisites for this course, delegates should have a basic understanding of SIP and a keen interest in understanding the drivers behind SIP Trunking. Topic Areas Include Why SIP trunking? Customer scenarios Carrier scenarios Technical Standards Design options

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Course Code: LT1311 Course Summary This course provides a detailed overview of the technologies and techniques employed by Small Cell deployments. It describes the drivers for small cells in a heterogeneous network and identifies the various interfaces, protocols, security functions and network architectures. The features of Self Organising Networks (SON) are described and small cell backhaul techniques are explored. The course concludes with an overview of the future evolution of small cell technologies. Who would benefit This course is suitable for engineering and technical management staff who require a technical overview of the protocols, architectures, standards and configuration considerations related to small cell technologies. Prerequisites Attendance on this course assumes basic cellular telecoms experience but this is not a necessity. Topic Areas Include Mobile Network Generations and Evolution Small Cells Definition The Small Cells Forum Small Cell Applications Associated Technologies and Developments Small Cell Network Architectures Heterogeneous Networks 3G HNB, 4G HeNB Architecture Closed Subscriber Groups Small Cell network architecture, components and interfaces Small cells in the enterprise SON (Self Organizing Networks) Small Cell SON Functions Automatic small cell initialization and configuration Small Cell Backhaul Requirements Wireline and Wireless Backhaul Solutions Broadband-based Backhaul Carrier Ethernet Security, Synchronization, QoS and Reliability Techniques Technology Roadmap for Small Cells LTE-Advanced Small Cells Interworking with Wi-Fi Future developments

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Course Code: IP2001 Course Summary Covering Voice over IP (VoIP) services in fixed and mobile, Next Generation Networks (NGNs) and all IP-based networks, the course also includes VoIP concepts, supporting architectures, interworking with circuit-switched networks together with QoS issues. Who would benefit Those requiring an overview of how voice may be integrated into IP networks. Prerequisites Familiarity with IP and intranet operation is beneficial. This can be obtained from attendance on the TCP/IP (QS2501) course. Topic Areas Include Supporting VoIP in fixed and mobile NGNs Protocols for VoIP Voice quality, quality measurements and quality reports Session Initiation Protocol (SIP) Session Description Protocol (SDP) SIP Peer-to-Peer operation SIP architecture User Agent clients and servers Registrar, Proxy and Redirect Servers Back-to-Back User Agents SIP Requests, Responses and Header analysis Demonstrations with analysis of Registration/Authentication and VoIP session-handling procedures ENUM, NAT, STUN and TURN H.248/Megaco Includes practical demonstrations.

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Course Code: IP1502 Course Summary This is a concise course addressing Software Defined Networking (SDN). It begins with a discussion of the drivers towards and the main objectives of SDN, before examining the architecture engineered to support SDN, including a discussion of Network Function Virtualisation (NFV). The deployment of software defined networks is discussed in detail, with significant consideration of switching techniques and SDN in wireless networks, as is the southbound operation of SDN with a focus on OpenFlow. The course also includes information on SDN in transport networks and a key case study looking at Google’s G Scale Network. Who would benefit This course is suitable for those who need a solid base understand of SDN, network virtualisation and the deployment considerations associated with SDN, including network, software and IT engineers, as well as managers and consultants. Prerequisites Delegates should have experience or an understanding of the principles or IP networking and routing. Topic Areas Include SDN Drivers for Change Evolution and Virtualization X as a Service in Layers SDN Goals Introducing SDN Architecture SDN Split Architecture SDN Traffic Engineering Network Functions Virtualization (NFV) and SDN SDN Deployment SDN Architecture SDN Summary SDN Vision Case Study – Google OpenFlow OpenFlow Examples Netconf and YANG SDN to Control Transport Networks Case Study – Mininet

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Course Code: IP1403 Course Summary This course looks at different types of voice coder used in GSM and UMTS networks and then investigates its basic operation looking at CELP and VSELP. The course progresses to look at the functionality of the AMR voice codec and suggest its benefits and looks at Source Controlled Rate (SCR) operation finishes by looking at lost frame substitution. Who would benefit Attendees of this course should require an understanding of the key voice coders used in modern telecommunication networks, as well as their development and operation. This course will be of particular relevance to those interested in the performance of different speech codecs for optimising voice through the network. Prerequisites Delegates should have experience or an interest in mobile networks otherwise there are no prerequisites for this course. Topic Areas Include Voice Coding Linear Predictive Coders (LPCs) The GSM Vocoder Vocoder Action RPE Vocoder Output GSM Coder and Decoder Subjective Division of Codec Parameters Categorization The GSM Half-Rate Speech Coder Code Excited Linear Predictor (CELP) GSM Enhanced Full Rate Speech Coder Adaptive Multi-Rate (AMR) Voice Codec General Description Source Controlled Rate (SCR) Operation Lost Frame Substitution

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Course Code: QS2500 Course Summary SS7 is a key element in the control plane of fixed and mobile networks and in Intelligent Network scenarios. It facilitates communication between SS7 hosted ‘applications’ enabling end-to-end service delivery. This course provides a comprehensive description of SS7 protocols, functions and procedures. Who would benefit Those who need a detailed understanding of the implementation and functions of SS7. Prerequisites An understanding of the PSTN architecture and circuit- and packet-switched concepts, together with a working knowledge of the OSI Model and primary rate (E1/T1) bearers. Topic Areas Include Overview of signalling and signalling system SS7 architecture: SP, STPs, Links, Link Sets, Routes and Route Sets Point Codes functions and formats Message Transfer Part (MTP) levels 1, 2 and 3 MTP error control, routing and loadsharing principles and user identification The ISDN User Part call control and supplementary services Signalling Connection Control Part (SCCP) functions and services SCCP connectionless and connection-oriented services applications SCCP Global Title routing and segmentation function Transaction Capabilities (TCAP) protocol stack and usage scenarios TCAP Component Sublayer and Transaction Sublayer Component-handling and transaction-handling functions and procedures The Dialogue Portion and application context negotiation SS7 applications in Intelligent Networks and Mobile Networks Introduction to SS7 over IP Includes practical exercises analysing MTP, SCCP, ISUP and TCAP signalling traces.

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Strategic decision-making is a key component of the vast majority of successful businesses, and the impact of those decisions is very likely to have a huge bearing on the success (or otherwise) of the organisation. Despite the intention that company strategy should drive and guide the mix of activities, and both focus and align efforts within appropriately configured units / departments, very few companies give it the time and attention needed to maximise the impact of good decision-making. This programme looks at each component of strategy in turn, with the decision-making process at the heart of a much more extensive set of activities need to maximise the impact of good strategy. We look at the nature of Strategy; building Awareness (industry, market, business dynamics, company-specific); strategic Analysis; strategy Development; strategy Execution; and key Performance Enablers. We draw all the relevant and varied information together, presenting it as a single flow of processes that can be used to drive successful strategy within any business, department or organisation. Who Would Benefit? These programmes deliver comprehensive training for employees at all levels within the organisation. They would benefit employees, mid-senior managers, directors, specialists, consultants and identified talent. Prerequisites None Topics Covered:                                                        Understanding Strategy, Industry and Business Dynamics Understanding the Nature of Strategy Building Awareness Analysing the Market; Developing Strategy & Competitive Advantage, Strategy Execution, KPIS & OKRs Carrying Out Strategic Analysis Developing the Strategy Strategy Execution Key Performance Enablers

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Course Code: QS2501 Course Summary Knowledge of TCP/IP and its operation has become a fundamental requirement for anyone involved in IP networks. This detailed and exciting course takes delegates through TCP/IP principles, applications and protocols, enabling them to work confidently in this changing environment. Who would benefit This course is aimed at engineers who are looking to get started in TCP/IP family of protocols. The course is designed to provide engineers with a foundation into the world of IP and Ethernet in particular, although other major protocols such as MPLS will also be discussed. Prerequisites Some prior knowledge of packet-switched network operations and the Internet is beneficial, but the ability to comprehend technical matters and an interest in Internet protocols is sufficient. Topic Areas Include The Internet TCP/IP features Ethernet Spanning Tree Point-to-Point Protocol (PPP) Multi Protocol Label Switching (MPLS) Internet Protocol (IP) IP version 6 Address Resolution Protocol (ARP) Interior Gateway Protocols (IGP) Internet Control Messaging Protocol (ICMP) User Datagram Protocol (UDP) Transmission Control Protocol (TCP) Dynamic Host Configuration Protocol (DHCP) Domain Name System (DNS) Remote Authentication Dial In User Service (RADIUS)

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Course Code: WR1402 Course Summary This intensive one-day workshop provides delegates with a clear understanding of the technologies available for use within communications networks. It considers how technologies have evolved and then considers fixed-line and mobile voice and data networks. The full range of broadband technologies is introduced both for fixed and mobile access. Who would benefit Those involved in the communications industry who require an understanding of the wide range of technologies used within a converged communications market such as: senior executives; managers; regulators; market analysts; marketeers and new recruits to the industry. Prerequisites This workshop is designed for those with no technical background. Topic Areas Include Basic operation of the Public Switched Telephone Network (PSTN) Comparison of circuit switching and packet switching techniques Principles of an Intelligent Network (IN) Opportunities provided by Value Added Services (VAS) Basic operation of mobile networks and features of an IP data network Quality of Service (QoS) in data networks Fixed broadband access technologies and mobile networks Principles of Next Generation Networks (NGN) Challenges of operating Voice over IP (VoIP) Evolution of fixed and mobile core networks The IP Multimedia Subsystem (IMS) Transmission technologies including PDH and SDH Developments in optical fibre techniques Operation of satellite telecommunication networks The Global Positioning System (GPS) Principles of broadcast radio and TV networks

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Course Code: WR1701 Course Summary This course has been designed for those who do not have a technical background and are new to the telecommunications industry or those who are currently working in the sector. The historical background to telecommunications is described and the technologies, abbreviations and techniques that are employed are explained. During the course, emphasis is placed on learning by group work, discussion and exercises that enhance the understanding of networks and their operation. Use of laptops, tablets and smartphones with Internet access are employed to explore emerging technologies in various areas. Videos and images of equipment and networks are used to explore the many applications of telecommunication in the modern world. Topic Areas Include Defining Telecoms and the Nature of Information A Historical Background to the Telecom Network Digital Fixed Telecom Networks Data Networks Mobile Networks and Wi-Fi Broadband and Emerging Networks  

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The Telecoms Industry is based on a range of technologies that are extremely diverse, wide ranging, and highly complex. With this foundation, the industry is able to support a wide variety of service propositions in a significant number of identifiable sectors, and as a result, a vast array of business models. The complex business ecosystems are comprised of many thousands of companies and the relationships that exist between them. This includes Communications Service Providers (CSP), Network Equipment and Handset Vendors, Service / Support Companies, Standardisation Bodies, Regulators, and Content / Media Companies. The ecosystems are dynamic in nature and evolving rapidly in terms of focus. The sheer scale of it all makes it difficult to fully understand and analyse, but in this course, we start that process. We explore the overall make-up of the industry and the business dynamics; the types of organisations involved and their roles and relationships; the service propositions; and main customer segments. We also briefly consider company strategy and business models. An evaluation of the key technologies that support the industry is made, including projections, time-lines and overall market trajectories. Topic Areas Include: Telecoms Industry and Business Dynamics The Technology Explained and Evaluated Telecoms Industry and Market Update

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The Telecoms Industry is based on a range of technologies that are extremely diverse, wide ranging, and highly complex. With this foundation, the industry is able to support a wide variety of service propositions in a significant number of identifiable sectors, and as a result, a vast array of business models. The complex business ecosystems are comprised of many thousands of companies and the relationships that exist between them. This includes Communications Service Providers (CSP), Network Equipment and Handset Vendors, Service / Support Companies, Standardisation Bodies, Regulators, and Content / Media Companies. The ecosystems are dynamic in nature and evolving rapidly in terms of focus. The sheer scale of it all makes it difficult to fully understand and analyse, but in this course, we start that process. We explore the overall make-up of the industry and the business dynamics; the types of organisations involved and their roles and relationships; the service propositions; and main customer segments. We also briefly consider company strategy and business models. An evaluation of the key technologies that support the industry is made, including projections, time-lines and overall market trajectories. Topic Areas Include: Telecoms Industry and Business Dynamics The Technology Explained and Evaluated Telecoms Industry and Market Update

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Course Code: TR1201 Course Summary All aspects of a TETRA system are described including the TETRA 1 and TETRA 2 standards. The course introduces trunking principles, service aspects, network planning and architecture. Technical details about the TETRA radio interface are also examined. Who would benefit Those working or involved in PMR or PAMR who need to understand TETRA technology, specification and capabilities. Prerequisites Familiarity with the architecture and general operation of typical VHF or UHF mobile networks is advantageous, and some understanding of radio techniques is useful. Topic Areas Include An overview of the TETRA standards TETRA 2 Trunked radio principles Traffic analysis TETRA services and interfaces Cellular principles Network planning TETRA security TETRA frequency allocations TETRA channels Network architecture TETRA user terminals The TETRA radio interface TETRA mobility management Direct Mode Operation (DMO)

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Course Code: MB2601 Course Summary This course provides a detailed description of the key aspects of the radio link between a TETRA mobile and a TETRA base station. V+D and Release 2 are covered in detail. The course includes higher-layer signalling, protocol interactions and media processing aspects as well as lower-layer functions such as modulation, radio performance and channel coding. Who would benefit Those working or involved in PMR or PAMR requiring a detailed understanding of the TETRA air interface. Prerequisites Familiarity with the architecture and general operation of a TETRA network, or previous attendance on the TETRA System Overview course (TR1302). Topic Areas Include TETRA identities TETRA bearer services, teleservices and supplementary services TETRA air interface protocol stack TETRA frequency allocation TETRA channels TETRA modulation schemes - inc. π/4DQPSK and QAM Medium Access Control (MAC) layer Logical Link Control (LLC) layer Supplementary Service (SS) and Short Data Service (SDS) protocols TETRA Mobility Management (MM) protocol Authentication and ciphering TETRA Direct Mode Operation (DMO)

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Course Code: TR1203 Course Summary The topics covered in this course will enable those working in TETRA systems administration, design and specification to plan and configure TETRA Direct Mode. Who would benefit Engineers working or involved in mobile radio system management and design who require a detailed understanding of the planning, optimisation and configuration aspects of TETRA Direct Mode Operation. Prerequisites Familiarity with the principles and techniques of designing mobile radio systems, or previous attendance on the Radio System Design course (RP1101). Topic Areas Include Introduction to TETRA DMO DMO air interface structure Advantages and disadvantages of DMO DMO services Frequency efficient operation Dual watch mobiles Dual mode mobiles DMO repeaters DMO gateways DMO gateway repeaters Radio coverage and co-existence issues Managed DMO DMO security Includes a DMO 'coverage' design exercise.

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Course Code: TR1301 Course Summary This course provides TETRA design, specification and system engineers with the necessary information and skills required to plan and configure the security services available on TETRA networks. Who would benefit Engineers and system administrators working or involved in secure system design for TETRA systems. Prerequisites Good understanding of TETRA radio system capabilities and target markets. Topic Areas Include Security fundamentals TETRA security classes DMO and V+D capabilities Integration of TETRA security to TETRA V+D and DMO capabilities TETRA attack vectors TETRA authentication TETRA confidentiality mechanisms Algorithms Initialization and maintenance of secured path OTAR protocols OTAR algorithms End-to-end security Privacy protection Legal framework

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Course Code: TR1302 Course Summary All aspects of a TETRA system are described including the TETRA 1 and TETRA 2 standards. The course introduces trunking principles, service aspects, network planning and architecture. Technical details about the TETRA radio interface are also examined. Who would benefit Those working or involved in PMR or PAMR who need to understand TETRA technology, specification and capabilities. Prerequisites Familiarity with the architecture and general operation of typical VHF or UHF mobile networks is advantageous, and some understanding of radio techniques is useful. Topic Areas Include An overview of the TETRA standards TETRA 2 Trunked radio principles Traffic analysis TETRA services and interfaces Cellular principles Network planning TETRA security TETRA frequency allocations TETRA channels Network architecture TETRA user terminals The TETRA radio interface TETRA mobility management Direct Mode Operation (DMO)

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